Why is my iPhone 15 Pro screen unresponsive sometimes?

A couple of times today the touchscreen was unresponsive. After a few seconds it did respond,. Anyone else experiencing this


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Posted on Sep 23, 2023 12:15 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2023 12:18 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

167 replies

Feb 12, 2024 1:50 PM in response to m3r0vin6

I too had hopes of a fix with software updates… Mine worked fine out of the box, it started with 17.2 if I remember right, but seemed to get better and go away with 17.3, then 17.3.1 comes along and it’s happening again. So I’m pretty confident that it’s a software glitch. With as many complaints as I’ve seen you’d think they would have fixed it with an update or have they not seen the complaints. Screen response is a very big deal, you’d think they would have addressed it by now, but I’ve seen nothing from them and nothing in update notes.


Apple, if you’re listening… we need a fix asap!!

Feb 12, 2024 1:51 PM in response to mickeddie

I too had hopes of a fix with software updates… Mine worked fine out of the box, it started with 17.2 if I remember right, but seemed to get better and go away with 17.3, then 17.3.1 comes along and it’s happening again. So I’m pretty confident that it’s a software glitch. With as many complaints as I’ve seen you’d think they would have fixed it with an update or have they not seen the complaints. Screen response is a very big deal, you’d think they would have addressed it by now, but I’ve seen nothing from them and nothing in update notes.


Apple, if you’re listening… we need a fix asap, please!

Oct 20, 2023 3:16 PM in response to myzeriux

Is it a hardware issue, the issue seems to be there across all the apps. Even on the default home screen, settings, lock screen everywhere. The phone is just so unresponsive and doesnt feel like a premium phone.

Scrolling experience on most of the apps is horrible, even how different parts of apps are loaded is weird. It seems like some apps are not built for this particular display or OS (incompatible)

Nov 9, 2023 4:27 AM in response to abo_slo7

Have you also tried to attach media in text messages like pics or audio or video as gifs. The tapping has still be corrected. I requested a new phone which will be number 3 it gets delivered today and was on back order from ATT Still no change. I am hoping the one that will be delivered today does not have this issues if so I’m switching to android and I hate android as I use my phone for work etc. #apple should have had this corrected by now and is in acceptable. Since your new phone is doing keep switching it out until it’s corrected

Dec 28, 2023 7:10 AM in response to mickeddie

I have the same issue with my iPhone 15 pro max. I also first thought it is me at first but I never had the issue with other iphones before. It’s persistent even offer the volume up down power reset.

it’s also not the only issue. When in power saving mode the iPhone is so slow that the keyboard cannot keep up with my typing. Many apps freeze regularly and touchscreen is mostly unresponsive around the top of the keyboard.

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Why is my iPhone 15 Pro screen unresponsive sometimes?

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