iOS 17 screwed up my voicemail

My voicemail got screwed up when I updated to iOS 17

I understand that. I was merely commenting on the fact that iOS 17 did turn on my voicemail - I have never had voicemail activated on my cell phone in 20+ years. Since I installed iOS 17 Despite the fact that my carrier shows it is not activated for my account It suddenly was there. I have troubleshoot it more than once with my carrier.. This problem did originate with Apple.

I also had my carrier turn off my voicemail, and when I updated my iPhone to 17, it automatically started receiving voicemails

Apple needs to fix their mistake

they took it upon themselves to decide if I wanted voicemail or not

I would like to leave them a few voicemails but I’m sure there’s are turned off

saynotobadtech Said:

"iOS 17 screwed up my voicemail: […]the only way you can fix this is to: disable LiveVoicemail and contact your carrier to "reset" your entire voicemail service to ensure that everything stays off[…]”

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Interesting! Thanks for the followup reply. It will help many for certain!

Excellent job troubleshooting!

thank you for this - I did this along with a few other recommendations and while a system still answers my phone and prompts the user to enter a number for voicemail, it doesn't appear that anyone can leave a message anymore. I also submitted my feedback to apple so hopefully they work out this bug!

scannon98 wrote:

thank you for this - I did this along with a few other recommendations and while a system still answers my phone and prompts the user to enter a number for voicemail, it doesn't appear that anyone can leave a message anymore. I also submitted my feedback to apple so hopefully they work out this bug!

That is a problem on your carrier's end. You need to contact them to get it straightened out. Apple can't fix that.

Same here! I hate to have numbers on my phone for anything. Now I have 3 all because Apple took it upon itself to allow this. I have never set up voicemail on any of my phones so customers don’t leave messages on my personal cell phone. It seems to me Apple is trying not to give the people that pay for their products an option on what they want and don’t want. Apple might need a reality check soon. Left complaints already.

I also never set up my voice mail, and

I also had the same problem with this ios17 upgrade.

I did two things:

1. Disabled the live voicemail option in Apple settings, and

2. called my carrier Verizon to disable my voicemail.

It was difficult for them to cancel the voicemail because it’s not a simple disable action.

The verizon rep had remove the voicemail from my account by choosing options in their system as follows, per their representative:

-Subscribe

-Synch Network

-EPASPI

-in iphone voicemail choose: Remove

Worked after discussing with two verizon representatives, spending an 2 hours.

I also had the issue with the voicemail notification with no voicemail setup and i couldn't get it to go away. I then realized that my apple watch is connected to my phone and was apple to delete the notification within my watch which also removed the notification in my phone. So if you have a watch you can give that a try.

You write " This did not affect customers who had current voicemail service on their phones. It only affected those who didn't." but that's not true. I had my voicemail set up with my carrier and yet the update screwed up all voicemail settings, displays number of voicemails received but none are there.

Apple sure f---ed this one up!

Disgruntaledappleuser wrote:

every day I find out more it’s both of them Verizon changed the format on voicemail it will only ring 5 or 6 times .

That was the case when I worked for Verizon and I have worked for them in almost ten years.

I deleted the voicemails and it showed the deleted voicemail then sliding it, I was given the option to “clear” so I did. No more voicemails showing. I have iPhone 12 mini.

Then I went to settings and turned off Live Voicemail. I called my phone from another phone and just let it ring. Recording didn’t play (as before) but it said something like “ the person you are trying to reach is unavailable. Try back later.”

I don’t know why you couldn’t turn it back on, delete the voicemails, clear them, then turn off Live Voicemail again.

Im not deaf like you are but maybe someone else can leave 40 voicemails then the mailbox will be full and they can’t leave you any messages in your voicemail box and turn off live voicemail by going to settings(phone(live voicemail(tangled that off

I had the same issue after updating to OS 17.51 - all old voice mails disappeared.

Contacted Apple tech support, and here's what they recommended:

"Let's try to reset network settings on your device so please Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Resetting network settings resets Wi-Fi networks and passwords, as well as cellular and VPN settings that the customer has used before."

This restored my old VM's that were previously missing. Hard reset my phone 2x, that did not help (action perfomred prior to contacting Support).

Verizon is our carrier and they do not allow you to see/view/hear voice messages. My phone was also backed up via iCloud, bit VM's not stored there.

Good luck.