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Photos automatically zoom out to 0.5x

After updating to iOS 17 whenever I take a photo slightly zoomed out (to 0.9x, 0.8x, etc.) and I go to view the photo immediately after taking it, the photo renders and zooms all the way out to 0.5x showing way more in frame than I wanted it to. It also won’t revert back to the original no matter what I do. Is anybody else experiencing this issue?

iPhone 13, iOS 17

Posted on Sep 24, 2023 12:02 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 12:23 PM

Hey there mercemary,


Depending on how you're zooming in/out while taking a photo, it might only switch between 0.5x, 1x, 2x, 2.5x, 3x, and 5x. To manually zoom, make sure you are using the zoom controls by holding and dragging the slider right or left.


If the issue persists, test if it happens in other apps that use the camera as well in case it's system wide. If it's only happening in the installed Camera app, connect with Apple Support directly for next steps: Get Support


If this only happens in third party apps, reach out to the app developer for assistance: How to contact an app developer - Apple Support


Take care!


2 replies
Question marked as Top-ranking reply

Sep 27, 2023 12:23 PM in response to mercemary

Hey there mercemary,


Depending on how you're zooming in/out while taking a photo, it might only switch between 0.5x, 1x, 2x, 2.5x, 3x, and 5x. To manually zoom, make sure you are using the zoom controls by holding and dragging the slider right or left.


If the issue persists, test if it happens in other apps that use the camera as well in case it's system wide. If it's only happening in the installed Camera app, connect with Apple Support directly for next steps: Get Support


If this only happens in third party apps, reach out to the app developer for assistance: How to contact an app developer - Apple Support


Take care!


Oct 25, 2023 3:17 PM in response to mercemary

I have an iPhone 13Promax and iOS 17 and since the latest update my camera has also been zooming out my pictures and ruining them. I hate it! And I can’t fix the photos. I take a lot of professional level photos dance and influencer pictures with my iPhone and now it’s garbage. The latest update has made my phone garbage. Apple needs to fix this. I’m literally considering getting an Android or another better camera. Also can’t search my photo library properly. Hate the update. Apple needs to fix these issues.

Photos automatically zoom out to 0.5x

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