Hi all, im in Australia. im subscribe the apple care for my iPhone, for that I have some balanced in my Apple ID, they was charging my Apple ID balance for the last 6-12 months. but the last 2 transaction was charge to my Bank instead of Apple ID balance. is that happen to anyone in australia?
iPhone 13 mini
Looks like it is not possible to pay Apple Care with your Apple Account balance.
Apple Care is not listed here -> What you can buy with your Apple Gift Card or Apple ID balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
Apple Gift Card and Apple Account balance can't be used for some purchases
for sure you can -> Call Apple Support at 1-800-APLCARE.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
Looks like it is not possible to pay Apple Care with your Apple Account balance.
Apple Care is not listed here -> What you can buy with your Apple Gift Card or Apple ID balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
Apple Gift Card and Apple Account balance can't be used for some purchases
for sure you can -> Call Apple Support at 1-800-APLCARE.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
I just got off the phone with Apple. They said it's Australian Government Regulation that has changed that no longer allows the Apple balance to be used for just AppleCare+, subscriptions like Apple One or iCloud storage is fine. I've asked for clarification as to why this is the case and why I wasn't informed of the change, because it means I won't keep using discounted gift cards to top up my account as much. It's happen since late September apparently. It's pretty annoying.
for sure you can -> Call Apple Support at 1-800-APLCARE.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
Hey can I ask you as I’m in the situation where Apple OD BALANCE WAS DEFAULT IF my primary account had no funds available as I do struggle hence I put money on there when I know things can go square I called Apple 5 times and advised money hasn’t be taken out not once or they mention it on the 6th call I Speke tk 3 people which told me cancelled day before and took the 6 call and that 3 person spoke to on the same call to tell me it no longer a default option and stated it changed in November and won’t reinstate my insurance even though Apple care plus gives us access to agents and priority or better service and I was insured and not one mentioned it I would like to confirm when you asked them why you weren’t informed as I don’t believe I was and I’m in aistralia also what did they respond I feel overwhelmed reading things and best and feel safer I understand when I call and givem my 5 calls prior to this day after call that I was informed cancelled nit one staff me member advised me as ti why yet am I expected to have recieved something or have known I just want to know if you did recieve anything like email text etc advising this
cause I don’t believe I did
thanks
it was allow to pay with the apple Balance before, that's a shame.
Apple ID balance in australia aren't working anymore?
