How to activate my phone number for facetime instead of email

it is stuck in waiting for activation.

iPhone 11, iOS 17

Posted on Sep 24, 2023 3:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 1:00 PM

Hello 101Unknown101,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to activate iMessage and FaceTime with your phone number. To help with this, please make sure you are following these steps from the Apple resource you were looking at:



"What you need before you sign in
* Make sure that you’re connected to a cellular data or Wi-Fi network. 
* Make sure that your device has the latest version of iOS or iPadOS.
* Make sure that your time zone is set correctly. Go to Settings > General > Date & Time.
If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your iPhone.
4. Turn iMessage and FaceTime back on.


If your phone number still doesn’t have a check next to it in Settings after 24 hours
It might take up to 24 hours for your carrier to verify your phone number with Apple. Contact your carrier to make sure that you can send and receive SMS messages and wait up to 24 hours after you try the troubleshooting steps above."



If you follow those steps, including contacting your carrier about this, please contact Apple directly: Apple Support



Cheers!

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 1:00 PM in response to 101Unknown101

Hello 101Unknown101,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to activate iMessage and FaceTime with your phone number. To help with this, please make sure you are following these steps from the Apple resource you were looking at:



"What you need before you sign in
* Make sure that you’re connected to a cellular data or Wi-Fi network. 
* Make sure that your device has the latest version of iOS or iPadOS.
* Make sure that your time zone is set correctly. Go to Settings > General > Date & Time.
If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.


Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your iPhone.
4. Turn iMessage and FaceTime back on.


If your phone number still doesn’t have a check next to it in Settings after 24 hours
It might take up to 24 hours for your carrier to verify your phone number with Apple. Contact your carrier to make sure that you can send and receive SMS messages and wait up to 24 hours after you try the troubleshooting steps above."



If you follow those steps, including contacting your carrier about this, please contact Apple directly: Apple Support



Cheers!

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How to activate my phone number for facetime instead of email

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