iPhone 15 Pro Max Heating & Battery Draining Fast

iPhone 15 pro max on iOS 17.0.2

battery drains so fast while talking on the phone and heats becomes very very warm


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iPhone 15 Pro Max, iOS 17

Posted on Sep 24, 2023 3:09 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 8:35 AM

You could try all the same things I tried described in this thread.



Go the scientific, methodical, route - measure everything. Duration, from how many % to how many % battery in that time, take screenshots. Every time you change something, give it a few hours until you're confident it changes either something or nothing. Then switch it back and try the next thing. Yes, this will take days, if not weeks, but keep a record of everything you do and the result. As you can see I built quite a record and detailed descriptions of what was going on, including screenshots of the battery drain at some points (I have lots more but didn't want to spam too much here). In the end I could with absolute (or at least 99.99%) certainty show that the problem was in the phone, not any of my apps, my usage pattern, my charge pattern etc. etc. When the evidence is irrefutable then Apple has no option to swap it. Otherwise they can* keep sending you back into the weeds with "have you tried ...".


You may not have to go this far. Maybe all it takes is a simple call to Apple Customer Support and mention your phone drains like crazy and they'll replace it. I may be the weird one, but I like to come prepared to the battlefield 😝 If you're close to an Apple Store maybe you could pay them a visit (closest to me is a 2hrs drive away) and have them take a look at it (I doubt they'll replace it on the spot, but you never know). If you have AppleCare+ then Apple may be even more willing to replace it quickly or without too much asking. However, you do have a right to a decent working product which you paid (dearly) for. So if the phone doesn't do what it's supposed to do or doesn't function as it's supposed to function or doesn't last as long as it's supposed to last then - in most, if not any, part(s) of the world - you're entitled to (most) of your money back or a replacement. It depends on where you live (I'm in Europe) so your mileage may vary. But I'm sure Apple will be happy to replace it if it's actually a lemon (production error).


Having said that: how long does yours last and could you post a screenshot like I posted which clearly shows a) the green battery usage graph and b) the blue activity graph? If you have any means to measure temperature reliably, like I did, then measure the temperature after your phone being "idle" for, say, an hour (with no apps open or anything) and also, or especially, at times when it's hot. Note down what you were doing what (may have) caused the heating in your opinion. Again: measure, build a record. The first thing you're gonna have to do is define what you mean with "battery is draining hard"; what is 'draining hard' in your book may be 'normal' in someone else's book. Numbers. Durations. Graphs. Cold hard data.


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* Not saying they will.

240 replies

Oct 19, 2023 10:56 AM in response to Bekks54

Following up on my own post, I have talked to apple support on the phone 4 different times after taking my phone to an apple store prior to that. I had talked to 2 really nice women and finally, a really kind apple support agent said she would like to send me a replacement phone. My phone is up to date on the latest iOS. The battery continues to die extremely fast, I can get a full days use out of it only if screen time is about 4 hours.. the apple agent told me on a brand new pro max the battery should be lasting way longer than that DESPITE the logistics on the battery saying that the battery is totally perfect (background app refresh is off, and always on screen is off). She told me her husband has the exact same phone as me (256 GB storage and Natural Titanium color) and his lasts all day talking on the phone and screen time way higher. Not sure what happened in production.. why some phones are working and others are not doing well. The phone will get to me in a couple weeks and I will update again.

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iPhone 15 Pro Max Heating & Battery Draining Fast

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