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Message app Stickers not working on iPhone 15

Every time I tap on the Stickers in the message it will return to the the message typing bar, it's not showing the stickers for some reason? I have contact apple support, they cannot fix it. And my iPad have the same issues too.


[Re-Titled by Moderator]

Posted on Sep 24, 2023 5:39 AM

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Question marked as Best reply

Posted on Dec 16, 2023 3:04 AM

I have a brand new 15pro max 256gb

with latest software update 17.2


I also have a sticker problem! If a want to create my own stickers with the “+” symbol they shortly appear in an always empty list and disappear immediately again after 1 or 2 seconds , leaving the list empty … So I can create my own stickers but they don’t stay in the list.


I've tried everything I found on the internet.

  • hard reboot
  • reset all settings
  • clear cache
  • Log out Apple ID
  • turn of iMessage


all the above in all possible different chronological orders…


nothing works!!!

Please help?

it works perfectly fine on my 14pro max also on my 13. So it’s not that I don’t know how to do it ;)


apple fix this please !

169 replies
Question marked as Best reply

Dec 16, 2023 3:04 AM in response to KEFROMNSW

I have a brand new 15pro max 256gb

with latest software update 17.2


I also have a sticker problem! If a want to create my own stickers with the “+” symbol they shortly appear in an always empty list and disappear immediately again after 1 or 2 seconds , leaving the list empty … So I can create my own stickers but they don’t stay in the list.


I've tried everything I found on the internet.

  • hard reboot
  • reset all settings
  • clear cache
  • Log out Apple ID
  • turn of iMessage


all the above in all possible different chronological orders…


nothing works!!!

Please help?

it works perfectly fine on my 14pro max also on my 13. So it’s not that I don’t know how to do it ;)


apple fix this please !

Sep 27, 2023 10:00 AM in response to KEFROMNSW

Switched from iPhone SE 2020 to iPhone 15 Pro. Had updated to iOS 17 before switching phones, and the stickers function worked fine on the SE. It has not worked on the 15 pro. When trying to add a sticker from the photos or messages apps, the drawer will flash momentarily (if at all) then disappear. Hope this is resolved soon!

Sep 25, 2023 4:10 AM in response to KEFROMNSW

It's interesting because my husband and I bought 2 identical iPhone 15 Pro at the same time and I have the same problem as you, but he has no such problem and can send stickers.

We picked up the phone on Friday and the stickers worked perfectly until this morning.

I've restarted the phone and the Messages app separately, but it doesn't appear the same.

Message app Stickers not working on iPhone 15

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