Message app Stickers not working on iPhone 15

Every time I tap on the Stickers in the message it will return to the the message typing bar, it's not showing the stickers for some reason? I have contact apple support, they cannot fix it. And my iPad have the same issues too.


[Re-Titled by Moderator]

Posted on Sep 24, 2023 5:39 AM

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Posted on Sep 28, 2023 6:55 PM

Someone posted an answer that looked like it worked for everyone


sign out of iCloud


turn off iMessage


sign back in iCloud


turn back on iMessage


(I don’t have messages synced to iCloud, maybe try signing in and out of iCloud then turning on and off iMessage) if you do have them synced to iCloud .. see if that works

177 replies

Mar 7, 2024 10:11 PM in response to KEFROMNSW

So the update hasn’t worked on my new iPhone 15 pro and have appt at Genius Bar (hope they live up to this name:)

and they will wipe my phone and reset to factory settings they said.

They said that when I got the phone and transferred all my info from my previous phone that the “quick set up” I did, that is with the two phones side by side, way might have transferred bugs etc so hence this re set.

So, I will try this and if it doesn’t help I will try and get another phone as this one is new. I think sometimes no matter what one does, it might be that the actual phone is faulty and you need to start again. But, as you know, this won’t happen easily as they love to take your money but not give you much back. Fingers crossed but I’m up for the fight and I don’t give up easily.

Will keep you in the loopy loop! :)

Mar 8, 2024 8:08 AM in response to KEFROMNSW

Yes I restored mine to factory set up as a new iPhone no restore but logged into iCloud gave it a bit of time to sync. Checked the stickers were there and working. Then did another reset and restored from backup and all appears to be working now. Not an easy process and depending on how big your backup is it may take sometime. However the stickers appear to be back

Oct 1, 2023 2:04 AM in response to Myga24

apollo615

Sep 28, 2023 6:55 PM in response to KEFROMNSW


Someone posted an answer that looked like it worked for everyone


sign out of iCloud


turn off iMessage


sign back in iCloud


turn back on iMessage


(I don’t have messages synced to iCloud, maybe try signing in and out of iCloud then turning on and off iMessage) if you do have them synced to iCloud .. see if that works

Jun 2, 2024 1:12 PM in response to Jjkuri

Still happening on iOS 17.5.1 - an iPhone 15 pro updated from iPhone 11.


We put the phone into Developer Mode and logged some errors - apparently the stickers database is corrupt and there's no easy way to reset it, which would just sync it back through iCloud (though perhaps some of the complicated restore procedures earlier in the thread could help):


stickersd error: (11) Fatal error. The database at /private/var/mobile/Library/Stickers/stickers.stickerdb is corrupted. SQLite error code:11, 'database disk image is malformed'


Wondering if anyone knows a way to reset this database.

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Message app Stickers not working on iPhone 15

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