My used iPad mini cannot sign in my home Wi-Fi

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X-1940 Author

Level 1

4 points

My used iPad mini cannot sign in my home Wi-Fi

Recent I bought a used iPad mini 1 and a used iPad mini 2 from EBay. Both were reset to factory setting and look good, but both cannot sign in my home Wi-Fi, while a new Galaxy no sign in problem at all. After reset their network setting, they still cannot sign in. Is there other thing can cause sign in issue? By the way, these two devises are 16G storage devices, but actually the setting said they only have 12.7G capacity. Does this mean their storage have a lot of bad section and can cause sign in issue?

thanks.

iPad, iPadOS 16

Posted on Sep 24, 2023 6:04 AM

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Answer 1

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LotusPilot

Community+ 2025

Level 10

301,724 points

Sep 24, 2023 7:31 AM in response to X-1940

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support

Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.

Some Mesh WiFi Routers are known to be troublesome in some circumstances.

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My used iPad mini cannot sign in my home Wi-Fi

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