Apple music offline not working

I upgraded my phone to IOS 17 but unfortunately since then I can no longer play music I downloaded without internet.

Posted on Sep 24, 2023 6:59 AM

Reply
1 reply

Sep 27, 2023 2:47 PM in response to najeeb183

Hello najeeb183,


If you haven't yet, restarting the device can help to resolve various types of issues if there isn't another underlying cause: Restart your iPhone - Apple Support


You may also wish to try deleting one of the affected songs, so that it's no longer downloaded. Then try downloading it once again for offline use to see if that song now plays as normal.


If it seems like all songs are affected then you may try reaching out to Apple Support for additional investigation here: Apple Support


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple music offline not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.