iPhone 15 Pro Max Carplay Issues

I have a 2022 Wrangler with the 8.4" UConnect and I have issues with Carplay and the iPhone 15 Pro Max. I did not have the issue with the 13 Pro Max I traded in. But Carplay only seems to connect intermittently. About every other time I get in I have to unplug it and plug it back in to get to connect. Id assume that this is an iPhone issue since the 13 was fine. The 13 also had iOS 17 installed so wouldnt think it is a software issue either. Please advise. Thank you.

Posted on Sep 24, 2023 7:21 AM

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135 replies

Sep 26, 2023 3:23 PM in response to Moondance46

2022 Wrangler Rubicon with the same 8.4” Uconnect (Made by Alpine). iPhone 15 Pro. iOS17.0.2. Spent 2 hours on the phone with Apple Support today. USB C to USB C cable that came with the iPhone doesn’t enable it to be seen for CarPlay, though it does charge. I have a 3 year old Mophie USB A to USB C cable that SOMETIMES enables CarPlay. However, if I turn the engine off, getting gas, then turn on again, CarPlay is no longer enabled.

I had an iPhone 14 Pro connected by an Apple USB A to lightning cable that worked flawlessly for a year in the Jeep.

Apple acted like they have had no reports of CarPlay problems with iPhone 15. Obviously, that is not true by reading the numerous posts in this Support Community. Also, suspiciously, on Sept. 20, Apple Store added an overpriced ($29) USB C to Lightning adapter and specifically lists it for use with Apple CarPlay! I have ordered it and hope it will resolve the issue (arrives in 2 days). Will post the outcome. And if it doesn’t work, I will be returning it.

Sep 26, 2023 3:24 PM in response to Emilie in Key Largo

Definitely let us know if it works. It’s sad if they gave us a cable that would not function for everything needed. However, I have also tried a usb c 3.1 v2 10g cable and that didn’t help with the fact I have to try to plug it in several times. I have seen people complaining here, Reddit and macrumors about this issue so them saying they have no clue is BS.

Sep 28, 2023 1:10 PM in response to Moondance46

----- Apple Lightning to USB - C Adapter DOES NOT FIX the problem -----

Adapter arrived from Apple 30 minutes ago.

First try. Apple USB C to Lightning able to the adapter USB C to iPhone 15 Pro. CarPlay saw the phone for a moment. Turned the engine off and restarted. No more CarPlay connection.

Second try. Apple USB A to Lightning to the adapter USB C to iPhone 15 Pro. CarPlay connected. Apple Tech Support called me during this trial and 3 minutes into the call, CarPlay disconnected!!! Would not connect to CarPlay again.

Returning the useless $29 adapter to Apple.

Sep 28, 2023 1:13 PM in response to Emilie in Key Largo

That sucks. Well, at least you can return it. I had to send logs to Apple today about it not working. I was so happy when I plugged it in it failed lol. Was thinking it would be my luck to plug it in and this time CarPlay came right up lol. I found a post that mentioned accessories while locked being turned off could cause the issue. I turned mine on so gonna see if that helps at all.

iPhone 15 Pro Max Carplay Issues

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