iPhone 15 Pro Max Carplay Issues

Still waiting on my Apple adapter to arrive. Looks like it is sitting in Orlando, 5 hours away from me since 24 hours.

Seeing more and more posts of CarPlay NOT working. Now, it seems the Toyota/Lexus folks are experiencing what the Jeep Wrangler folks are experiencing.

Mine will not work at all it does not recognize the device with Bluetooth on and I have now purchased additional cables as recommended by Apple and it still does not work. When I purchased the iPhone 15 ProMax directly from Apple I was assured that my 2022 Prius would work with the new iPhone.

Will Apple Help?

All,

I was experiencing the same issues with CarPlay in both my wife’s jeep grand Cherokee, as well as my Dodge ram for the longest time, despite doing the updates for my 15 pro max. The other day I went into the CarPlay settings and deleted all my vehicles out of my phone, then connected them to each of the vehicles, and it prompted me as if it was a new device and I haven’t had a problem since , like others, I was experiencing the ability to charge and intermediately being able to connect to CarPlay, but this has seem to resolve the issue.

2022 Wrangler Rubicon with the same 8.4” Uconnect (Made by Alpine). iPhone 15 Pro. iOS17.0.2. Spent 2 hours on the phone with Apple Support today. USB C to USB C cable that came with the iPhone doesn’t enable it to be seen for CarPlay, though it does charge. I have a 3 year old Mophie USB A to USB C cable that SOMETIMES enables CarPlay. However, if I turn the engine off, getting gas, then turn on again, CarPlay is no longer enabled.

I had an iPhone 14 Pro connected by an Apple USB A to lightning cable that worked flawlessly for a year in the Jeep.

Apple acted like they have had no reports of CarPlay problems with iPhone 15. Obviously, that is not true by reading the numerous posts in this Support Community. Also, suspiciously, on Sept. 20, Apple Store added an overpriced ($29) USB C to Lightning adapter and specifically lists it for use with Apple CarPlay! I have ordered it and hope it will resolve the issue (arrives in 2 days). Will post the outcome. And if it doesn’t work, I will be returning it.

----- Apple Lightning to USB - C Adapter DOES NOT FIX the problem -----

Adapter arrived from Apple 30 minutes ago.

First try. Apple USB C to Lightning able to the adapter USB C to iPhone 15 Pro. CarPlay saw the phone for a moment. Turned the engine off and restarted. No more CarPlay connection.

Second try. Apple USB A to Lightning to the adapter USB C to iPhone 15 Pro. CarPlay connected. Apple Tech Support called me during this trial and 3 minutes into the call, CarPlay disconnected!!! Would not connect to CarPlay again.

Returning the useless $29 adapter to Apple.

I sent logs Thursday. Have a Sunday phone appointment to send logs again :-(

My iPhone is always set to allow with a locked screen.

Failed second attempt seems like it works but as soon as I paid for a drive through order it disconnected

Spoke with sr tech few times this week. He said they know it’s an issue and to expect an update within 10-30days lol.

Yup! My 15 pm isn’t working with my 2022 Prius CarPlay. Spent so much on cables when the iPhone itself cost an arm and a leg

On 17.2 - Just tried 10 times and was successful connecting to car play with all of them. Fingers crossed this was patched!

Maybe its not the iPhone but the wire, iPhone 15 comes with a USB C 3 ability but the wire in the packaging doesn't give that ability, try buying a USB C 3 wire and connect it again, other than that it might be a hardware issue?

I have a 15pro Max and CarPlay on my 2022 Ford. I use a standard USB C to USB C cord. Usually works fine, but I sometimes have to unplug/replug, swipe up to unlock, to get it to connect. Once restarted the phone. Once pulled over and restarted the car - but that was with my other iPhone.

Tested the cables (old Apple usb-c, new one that came with the phone, new 2m Apple one and one non-Apple USB-C that sat unused in my house that is for high data transport and charging) in my 2022 Buick Enclave. All worked with no issues. I personally rarely use the ports in my car because I have an OEM wireless charging pad and wireless CarPlay but keep cables in the car just in case someone else needs to charge their device in either the USB-C or USB-A ports. Not sure what the issue for those of you having problems may be but it’s clearly not a universal problem or everyone no matter what would be experiencing it. Numerous things could be the problem…the ports in the car, the head units, an update for the head unit may be needed which the manufacturer would need to address…an issue with iOS 17…etc. But this happens every time a new iPhone and iOS is released. A flood of threads on here pretty much echoing the exact same issues you all are having. But it’s always not universal (I have never had an issue in any of our vehicles…most were strictly wired CarPlay and charging. Various brands through the years…one with an aftermarket head unit). Sometimes it was the cables used (in the past in some cars if you were using a 3rd party non-MFi cable you had issues. Some cars it was an update needed from the manufacturer for the radio. Some cars the actual ports were the problem…I think due to low power but I can’t recall). So it’s possible that the problem is not Apple. Hopefully y’all find a fix. Best case scenario would be that it’s just an iOS update that can fix things or your manufacturer releases an update that you can install OTA or via SD card without needing to have the service dept do it. In the meantime if you haven’t reported it to Apple already do so. Contact CS for support (even if you think it won’t work you still need to try the troubleshooting to eliminate doubt). Contact the manufacturer also. Check user forums for your vehicle to see what the buzz is (there will absolutely be chatter because realistically there will be owners that use an iPhone somewhere in the masses).