​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Lost macbook

I have lost my MacBook. Find my was enabled but the device is offline probably caused by lack off battery. It says ‘device not found’.


is there any way to see the location of the device? Can apple support help with that?

MacBook Air 13″, macOS 13.3

Posted on Sep 24, 2023 8:02 AM

1 reply

Sep 24, 2023 8:10 AM in response to barisfromchicago

barisfromchicago wrote:

I have lost my MacBook. Find my was enabled but the device is offline probably caused by lack off battery. It says ‘device not found’.

is there any way to see the location of the device? Can apple support help with that?

Apple is not in the lost and found business.

Here are the instructions for what to do if your computer is lost:

If your Mac is lost or stolen - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.