My 5G

lmy 5G is not at the top right corner but the sos is and my 5G is not working and I paid for it

iPhone 12, iOS 16

Posted on Sep 24, 2023 8:48 PM

Reply
4 replies

Sep 24, 2023 9:12 PM in response to deadora

If you're not seeing 5G on the display, I'm guessing that there there could be several reasons for it:


  • You haven't paid for cellular service – or at least, not for cellular service from a carrier that supports 5G.
  • You're in an area where your carrier has poor coverage for 5G.
  • Something is broken in your iPhone and it needs hardware service.


My guess is that it is most likely to be a coverage issue – something you need to contact your phone company (carrier) about.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My 5G

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.