DuckDuckGo stopped working on 6S

Today just would not load (9/25/2023-just black screen with Duck icon in center) deleted app entirely and downloaded again from App Store withe the same result.

iPhone 6s, iOS 15

Posted on Sep 25, 2023 6:47 AM

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2 replies

Sep 28, 2023 2:49 PM in response to d5bp

Thanks for posting in the Apple Support Communities d5bp,


If you're encountering an issue with one specific app, in most cases working through the following steps will provide a solution for you:


1: Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.
 
2: Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3: Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4: Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed

.

You can also find these steps outlined here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

DuckDuckGo stopped working on 6S

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