DuckDuckGo stopped working on 6S
Today just would not load (9/25/2023-just black screen with Duck icon in center) deleted app entirely and downloaded again from App Store withe the same result.
iPhone 6s, iOS 15
Today just would not load (9/25/2023-just black screen with Duck icon in center) deleted app entirely and downloaded again from App Store withe the same result.
iPhone 6s, iOS 15
Thanks for posting in the Apple Support Communities d5bp,
If you're encountering an issue with one specific app, in most cases working through the following steps will provide a solution for you:
1: Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2: Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3: Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4: Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed
.
You can also find these steps outlined here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
We hope this helps!
Sent them a message support@duck.com. Few days later they had an upgrade for 15.x.y. on the App Store.
It was a software issue. Work fine with upgrade.
DuckDuckGo stopped working on 6S