Video not Available

I can watch one episode of a show but it will not allow me to watch other episodes. I continue to get a message “video not available” there’s a problem loading this video. If this continues, check your internet connection.” Mynn no internet connection is excellent. I’m very frustrated.

3820X,

Posted on Sep 25, 2023 8:06 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 1:48 AM

3820X,

Is this for the Roku Streaming Stick 4K?


Another user, mygreensocks, suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,
2. Shut off and unplug the TV (or streaming device),
3. Wait 30 seconds,
4. Plug the TV (or streaming device) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

1 reply
Question marked as Top-ranking reply

Sep 26, 2023 1:48 AM in response to Bama_Guy

3820X,

Is this for the Roku Streaming Stick 4K?


Another user, mygreensocks, suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,
2. Shut off and unplug the TV (or streaming device),
3. Wait 30 seconds,
4. Plug the TV (or streaming device) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

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Video not Available

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