Bluetooth unavailable on iPhone 15 Pro Max

New iPhone 15 Pro Max (this issue is happening another friend of mine also in a different work location). Bluetooth has been fine for 24 hours, as soon as I got to my office building, bluetooth started to crash, and cycle between "unavailable", "on" and "off". Apple tech support said I need to replace my phone. Highly unlikey, it's 99.99% a software issue, possibly with smart focus modes.


When I leave my building, restart my phone, the issue goes away. When I even enter my building the issue happens again, even with location services off. Another reason could be a flood of Bluetooth devices in an office causing the service to crash



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iPhone 15 Pro Max

Posted on Sep 25, 2023 9:56 PM

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Posted on Nov 16, 2023 7:42 PM

I’ve been on the phone with 2nd level support for 2 days, I’ve not had the issue since he had me reset my phone and not reinstall the backup of my phone, annoying and he made me drive to 3 seperate places I’ve had issues but, touch wood it’s not been a problem since.

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73 replies

Oct 10, 2023 2:15 PM in response to wild_easy

Same here.


15P. Replaced my XR yesterday. Updated to latest OS--17.0.3 upon first boot. Only thing the 15P can see is the Apple Watch. My JBL headphones cannot be detected, nor anything else bluetooth related.


It shows my watch, and under OTHER DEVICES, it just spins and doesn't show anything that should've been ported over from the XR. It just spins and spins and spins...

Oct 24, 2023 4:16 PM in response to wild_easy

This has been happening to me too on my Iphone 15 Pro Max. Observed the issue when I was going to the gym at the ground floor Carlingford Court NSW. This issue happened multiple times in and around the same area. Can I please know if this is a software issue, because if it is a hardware issue I'm within my 14 day period where I can just ask for a refund? I have the latest IoS and have done the network reset. The issue still persists. Quite disappointed that this happens as my older Iphone 11 Pro Max was a breeze to work with :(



Nov 10, 2023 10:47 PM in response to tmhallam

Yes, the staff says they can replace everything in the middle except the front screen and back case. I really don’t want to do it coz I just got my iPhone 15 pm a month ago. And my phone needs such a big operation.

They also suggest me to reset everything and set the phone as a new iPhone. I really don’t want to do it.

i went to Apple Sydney CBD. They seem they never heard anything similar to our cases.

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Bluetooth unavailable on iPhone 15 Pro Max

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