Use a Ringtone as Text Tone on iPhone - iOS 17

Since the iOS 17 update I have not been able to assign a ringtone as a text tone. How can I do this now?

I’ve even gone and bought new ringtones and told it to assign the tone as a text tone to a specific contact yet no luck!! Why??


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 26, 2023 4:44 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2023 1:24 PM

LifeShare-IT wrote:

Our on call staff rely on a text message with a ring tone assigned to a particular contact in order to be notified in the middle of the night. It needs to be something loud and persistent.

That is no longer an option. Text tones can't be longer than 30 seconds. You can let Apple know what you'd like to see here:


Product Feedback - Apple


Meanwhile, you might consider going to Settings>Notifications>Messages>Customize Notifications>Repeat Alerts and set it to 10 times.

110 replies

Jan 16, 2024 1:30 PM in response to tstreetkid

tstreetkid wrote:

Apple fix this! Any of the stock tones, text or ring, should be assignable as either a text tone or a ring tone, like before iOS 17.

You aren't writing Apple here. This is a user to user only forum, which Apple doesn't actively participate. If you want to share your request with Apple, you can use this link --> Feedback - iPhone - Apple


Jan 18, 2024 7:57 AM in response to PeakNewby

PeakNewby wrote:

I believe this forum is just Apple users talking to Apple users. We should all request this fix through the Apple help desk.
They were helpful in setting up the work around a contained in these chats. Maybe if we have enough people asking apple directly they will build it into the next update?

You are correct. And, just in case people have missed things, here is the feedback link:


Product Feedback - Apple

Jan 25, 2024 4:21 PM in response to PeakNewby

PeakNewby,


I've set up the automation with a communications trigger of receiving a Message from the oncall number. I also set up a shortcut as you outlined (volume up, open file). However, how do I get it to play the file? Which action did you use? Could you provide a screenshot? Here's mine so far. 'Fire Truck' is an MP3 which I have saved in an iCloud Drive folder. REALLY loud and annoying.



I also took your advice and purchased 'Best Alarm Loud Wake Up' from the iTunes Store. I was able to set it as the text tone for the oncall number. Like you I want double assurances. $1.29 is worth not missing an oncall notification.


AND I upped the number of times to replay the text tones to 10. While that is overkill for my personal messages and I may get annoyed long term, I'll give it a try for now.


TIA

Mar 7, 2024 5:42 PM in response to ahburles

ahburles wrote:

I’m with you there. I had my frequent contacts, including my 85 yr old Mom, set with the same ring and text tones. This allowed me to know who was contacting me at work. Half my ring/text tones are gone, and half of my texts and calls are silent. And the selection is horrible.
nightmare!!
PUT THIS BACK!

You seem to be under the impression Apple will see your demand here? They won't. This is a user to user only forum and no one from Apple is here. Shouting at other Apple users, some of whom may even agree with you, will get you nothing.


Shout at Apple if you'd like --> Feedback - iPhone - Apple


Mar 10, 2024 4:02 PM in response to Gerbear59

Hi

I have a brand new Iphone 15 IOS 17.4.

Custom ringtone plays when I just select it to assign it to a function e.g ringtone BUT it does not play the ringtone when a call comes in??

So calls are being missed (ringtone), text, voicemail, mail, Calendar alerts, reminder alerts and default alerts as I don't hear the tones

Is this a different problem ? or an extension to this problem ?


Thanks

Mar 11, 2024 7:04 AM in response to China888

China888 wrote:

Hi
I have a brand new Iphone 15 IOS 17.4.
Custom ringtone plays when I just select it to assign it to a function e.g ringtone BUT it does not play the ringtone when a call comes in??
So calls are being missed (ringtone), text, voicemail, mail, Calendar alerts, reminder alerts and default alerts as I don't hear the tones
Is this a different problem ? or an extension to this problem ?

Yes, this is a different problem. I suggest you start your own thread. You're more likely to get the help you need that way.

Apr 23, 2024 6:33 AM in response to Kelsey1397

Kelsey1397 wrote:

Apple PLEASE FIX THIS ASAP! I’m a firefighter who gets called via text message, and the only one that wakes me up in the middle of the night is the alarm ringtone!!! I need this feature back!!!

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Jul 1, 2024 12:43 PM in response to dsmithsb

dsmithsb wrote:

I too am having the same problem ever since the new iOS I cannot use a ringtone for my text tone and now I don’t get my text when I should because I’m older and I can’t hear well. I sure wish they would switch that so I can now use my ringtone as a text tone as well.

You should let Apple know.


Product Feedback - Apple


Meanwhile, try to use a tone that is not musical and has a fairly low pitch. The ability to hear higher-pitched sounds is usually what goes first as we age. I use "Synth" under the classic tones. I have also found that any tone that sounds like music is easily masked by any ambient music.


You might also want to explore the iTunes Store to see if there are any tones that you can hear more reliably. Also, make sure you have Sounds & Haptics>Haptics set to Always Play.

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Use a Ringtone as Text Tone on iPhone - iOS 17

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