New Iphone 15 pro on Verizon Imessage / Facetime activation unsuccessful - now what?

I tried new IMEI2, resetting network, turning phone on/off, making sure all the right boxes are checked, etc and I am still unable to receive text messaging to my phone number and am unable to check the number in the settings under Imessage or Facetime. Both keep saying activation unsuccessful. Verizon is literally no help. I'm still in my 30 day window so thinking of going back to FirstNet.

Posted on Sep 26, 2023 8:49 AM

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Oct 3, 2023 12:31 PM in response to eseymour72

Hi eseymour72,


If you're having trouble activating iMessage and FaceTime, the steps in this article will help: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone

Something to keep in mind after following the steps:

If your phone number still doesn’t have a check next to it in Settings after 24 hours
It might take up to 24 hours for your carrier to verify your phone number with Apple. Contact your carrier to make sure that you can send and receive SMS messages and wait up to 24 hours after you try the troubleshooting steps above.

If the issue continues, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

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New Iphone 15 pro on Verizon Imessage / Facetime activation unsuccessful - now what?

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