I have to change my email address which is used for apple ID

My service provider is retiring my email address I’ve had over 20 years.

I edited my Apple ID email, but it had me add an email. So now it shows both the new and old email. However, I can sign into my apple Id using the new added email but shouldn’t the old email be removed? This is for my iPad and iPhone.

iPad 2, iOS 9

Posted on Sep 26, 2023 12:16 PM

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Posted on Sep 26, 2023 12:52 PM

Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


1. Go to https://appleid.apple.com and sign in.

2. In the Sign-In and Security section, choose Apple ID.

3. Enter the email address that you want to use as your Apple ID.

4. Choose Change Apple ID.

5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support

6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID. --> What to do after you change your Apple ID or password - Apple Support


For more details, read the document: "Change your Apple ID" --> Change your Apple ID - Apple Support


Read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


1 reply
Question marked as Best reply

Sep 26, 2023 12:52 PM in response to piemaker

Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


1. Go to https://appleid.apple.com and sign in.

2. In the Sign-In and Security section, choose Apple ID.

3. Enter the email address that you want to use as your Apple ID.

4. Choose Change Apple ID.

5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support

6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID. --> What to do after you change your Apple ID or password - Apple Support


For more details, read the document: "Change your Apple ID" --> Change your Apple ID - Apple Support


Read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


I have to change my email address which is used for apple ID

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