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Mac doesn't recognize superdrive

Mac mini (2018) operating os 11.3.1 doesn't show connected superdrive on screen

Mac mini, macOS 10.14

Posted on Sep 26, 2023 7:46 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 10:30 AM

Welcome!


1) The SuperDrive will not show up on the desktop until it has a valid disk in it.


2) The Superdrive must be connected directly to the computer, not to a hub or docking station. Se the "fine print" in this support document: How to connect the Apple USB SuperDrive - Apple Support


3) If you need a port adapter for USB-C, many reports here say only the Apple adapters work properly. Those three adapters are listed in the above article.


4) Please excuse me if this question seems too simple, but it addresses the leading cause of SuperDrive problems here. Is the silver side up?





4 replies
Question marked as Top-ranking reply

Sep 27, 2023 10:30 AM in response to defygrass-bird

Welcome!


1) The SuperDrive will not show up on the desktop until it has a valid disk in it.


2) The Superdrive must be connected directly to the computer, not to a hub or docking station. Se the "fine print" in this support document: How to connect the Apple USB SuperDrive - Apple Support


3) If you need a port adapter for USB-C, many reports here say only the Apple adapters work properly. Those three adapters are listed in the above article.


4) Please excuse me if this question seems too simple, but it addresses the leading cause of SuperDrive problems here. Is the silver side up?





Sep 30, 2023 8:27 AM in response to defygrass-bird

Apologies for the delayed response. I am traveling and checking in when I can.


Do you have access to a different Mac for testing the SD?


On the Mini, does the SD show in System Information?



You can access SI from the "overview screen of "About this Mac..." by clicking the "System Report..." button. The SD should show up on the USB section of the left-hand contents pane.



Sep 30, 2023 1:07 PM in response to Allan Jones

Hi, I should also apologise: In the interim, having looked at the link you sent, the penny finally dropped, I realized I had a keyboard with an eject key, connected it and successfully ejected the DVD, which must have something weird going on, since the computer recognizes other DVDs. This thing had bugged me for over a month but I'd never thought of that as a possibility.

Thank you very much.

Mac doesn't recognize superdrive

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