keynote crash on insert image
When I insert images in my Keynote, Pages, and Numbers, the programs always crash. Here is the error message. How can I resolve this issue?
iMac 27″, macOS 13.6
Two things you can try that are known to work for this issue:
If the first option does not work then try the second
1 - Test a new user account:
Add a user or group on Mac – Apple Support (UK)
2 - Reset Keynote:
Complete all of the following steps, in the order listed:
- close all applications
- uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here:
- http://www.reggieashworth.com/buy.html
- empty the Trash (Finder > Empty Trash)
- restart the Mac (Apple Menu > Restart) and immediately press the shift key on the keyboard, release the shift key when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
- after the Mac is fully powered up, restart the Mac normally: Apple Menu > Restart
- reinstall Keynote from the Mac App Store Application and test