How to fix refresh rate Issues on Dell monitors after Sonoma update

I just upgraded to Sonoma and my external 4K Dell monitor is no longer refreshing at 60hz. My 14" M1 Pro will not detect 60hz refresh rate. Before I upgraded the OS everything worked fine. I have an LG UltraFine next to my Dell and it is working fine. I have switched cords, tried a display port, EVERYTHING. The only way it detects 60hz is if I plug it directly into my Mac instead of from my USBC hub. It is the weirdest thing. Does anyone have any idea what the issue could be??


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.6

Posted on Sep 26, 2023 9:17 PM

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Posted on Oct 4, 2023 3:56 AM

Had the same issue with my LG monitor.

Unplugging my monitor for 10+ seconds from the wall socket did the trick.

108 replies

Sep 26, 2023 10:17 PM in response to Drews_OS

Can you try resetting the Dell's monitor settings to the factory ones? and then open the monitor setting and check that DDC/DI is OFF, LCD conditioning is set to off, HDR to off, and USB C prioritization to "high-speed setting" These settings demand less power from the monitor. Then check in Mac screen settings in "advance" section if the Show resolutions as list is toggled on. that's the basic I can tell. If Sonoma breaks something else I don't know. I do have a Dell 4k but I have an m2 Mac without these issues you mentioned. maybe it has something to do with m1? but it's a bit strange.

Dec 18, 2023 3:44 PM in response to Drews_OS

I have just 'downgraded' my OS back to Ventura and everything works normally now. Ngl, I think I spent too much time troubleshooting this issue and even Apple Store Techs are not aware of it. I will soon contact the online support and get a Tier 2 Data Capture and see what actually happened.


To get OS Ventura back, you have to back up everything using Time Machine.

Erase your mac.

Restore your mac to its original OS (Say mine is Macbook 2019, so it will get back to Catalina)

Download Ventura on App Store.

Install it Ventura, restore all your files.

Violà :)

Dec 22, 2023 10:27 AM in response to Ricker76

UPDATE. I backed up my MB Pro with Time Machine, created a bootable disc with Ventura on it, erased my internal MB hard drive, reinstalled Ventura with the bootable disc and now my Thunderbolt monitors work flawlessly again. Sonoma is definitely the culprit. Get yo stuff together Apple. Sheesh. Pry this Ventura from my cold dead hands until they acknowledge they've fixed monitor support issues...

Oct 3, 2023 11:57 PM in response to Drews_OS

I had the external display flickering problem on my M1 Air since I upgraded to Sonoma.

I cleared nvram: sudo nvram -c


I pulled all of the devices connected to my LG 24" Ultrafine and had less problems.

It acts like a Thunderbolt port is bad on the display so I switched to the other one.

The affected tbolt port on the display I know is fine.


M1 Pro that's still on Ventura runs the display completely fine with devices fully populated to the LG's internal hub on either tbolt port.



Oct 9, 2023 1:08 AM in response to Drews_OS

Same here.

My MacBook Pro with


Processor: 2,6 GHz 6-Core Intel Core i7

Graphics: Intel UHD Graphics 630 1536 MB


is unable to connect to the thunderbolt Display after the upgrade to Sonoma (14.0).


I can connect, but after a few seconds the display goes black. I tried restart with Option+Command+P+R key until 2 times restart sound (resetting NVRAM/PRAM), unplugging the power from the display and waiting 10 seconds. Nothing works.

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How to fix refresh rate Issues on Dell monitors after Sonoma update

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