How to fix refresh rate Issues on Dell monitors after Sonoma update

I just upgraded to Sonoma and my external 4K Dell monitor is no longer refreshing at 60hz. My 14" M1 Pro will not detect 60hz refresh rate. Before I upgraded the OS everything worked fine. I have an LG UltraFine next to my Dell and it is working fine. I have switched cords, tried a display port, EVERYTHING. The only way it detects 60hz is if I plug it directly into my Mac instead of from my USBC hub. It is the weirdest thing. Does anyone have any idea what the issue could be??


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.6

Posted on Sep 26, 2023 9:17 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2023 3:44 PM

I have just 'downgraded' my OS back to Ventura and everything works normally now. Ngl, I think I spent too much time troubleshooting this issue and even Apple Store Techs are not aware of it. I will soon contact the online support and get a Tier 2 Data Capture and see what actually happened.


To get OS Ventura back, you have to back up everything using Time Machine.

Erase your mac.

Restore your mac to its original OS (Say mine is Macbook 2019, so it will get back to Catalina)

Download Ventura on App Store.

Install it Ventura, restore all your files.

Violà :)

108 replies

Jan 27, 2024 9:34 AM in response to Drews_OS

After updating to Sanoma 14.3, I still had darkness on my Dell, only after unplugging the USB C to display port cable many times I got an image. The image disappears as soon as I start moving the cable. This is crazy. Could it be that the Sonoma system was giving a weaker signal to the Displiy port? ???. I don't use any guides in the Ventura system, so it all worked fine for me.

Feb 7, 2024 11:27 AM in response to Drews_OS

Well this is fun! Ever since Sonoma 14.3 I hadn't had many issues, I was silently hoping it was fixed. NOPE!

no settings have changed, and its back to disconnecting external drives, back to the Apple Thunderbolt Display not being recognized from sleep mode, and this... this is the new one!! My screensaver for both monitors (not 3rd party) both just keep randomly changing to whatever they want (no its not set on random) one usually sticks to what its supposed to be and the other just picks something else, then I will fix, then repeat, then I fix, then they swap and repeat. Im ready to be done with Sonoma already. I am holding out for the next update... I do not want to do a wipe clean. UGHHHHH

Mar 18, 2024 3:47 PM in response to Drews_OS

just here to LOL, that now Im seeing all of these news articles DO NOT UPDATE TO SONOMA 14.4! Apparently the issue alot of us are having is more wide spread plus more issues! Ironically, my issues have been much better with my Apple 27" Thunderbolt display staying connected to My 2020 27" iMac... Hopefully the next OS "just works" and we can stuff Sonoma in the "vista closet" and never look back! LOL

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How to fix refresh rate Issues on Dell monitors after Sonoma update

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