Mail app issues

Two days ago my iPhone 11 started not syncing with my iPad Air 3 in the Mail app, with only one of my mail accounts. If I read and delete an email on my iPad, it still shows as not read on my phone. I have tried a hard shut down of my phone, deleting the mail app and reloading it, and updating both phone and iPad to IOS 16.7. Now, after updating, my phone’s mail app says “No Sender” for sender and “No Subject “ for subject, but the email is there if I open it. My iPad’s email still works correctly, but the phone isn’t syncing with it. Can you please help me?

Posted on Sep 26, 2023 10:21 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 10:46 PM

bensonsj Said:

"Mail app issues: Two days ago my iPhone 11 started not syncing with my iPad Air 3 in the Mail app, with only one of my mail accounts. If I read and delete an email on my iPad, it still shows as not read on my phone. [...]Can you please help me?"

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App Password is the Culprit:

Contact Your eMail Provider --- you may need to remove the account, and then add it back. Or you may just need to update the password. Whomever you use for eMail, contact them about App Passwords. Using an App Password is the only way for me to use the Mail app on both the iPhone and my MacBook. As an example, go here for gmail: Sign in with app passwords - gmail Help - Google

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Question marked as Top-ranking reply

Sep 26, 2023 10:46 PM in response to bensonsj

bensonsj Said:

"Mail app issues: Two days ago my iPhone 11 started not syncing with my iPad Air 3 in the Mail app, with only one of my mail accounts. If I read and delete an email on my iPad, it still shows as not read on my phone. [...]Can you please help me?"

-------


App Password is the Culprit:

Contact Your eMail Provider --- you may need to remove the account, and then add it back. Or you may just need to update the password. Whomever you use for eMail, contact them about App Passwords. Using an App Password is the only way for me to use the Mail app on both the iPhone and my MacBook. As an example, go here for gmail: Sign in with app passwords - gmail Help - Google

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Mail app issues

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