beets cannot connect MacBook Pro


after latest upgrade my beets headphones no longer connect through blue tooth to MacBookPro

MacBook Pro 15″, macOS 13.6

Posted on Sep 26, 2023 11:47 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 9:15 AM

Hello LeonVD,


We understand that your Beats are no longer pairing with your MacBook Pro. The following steps may be able to correct this behavior:


"Check the location

Place your Beats product and your paired device within 30 feet of each other. Move both devices away from other Bluetooth devices, microwaves, wireless routers, and other electronics.


Check the sound settings

On your iOS device, go to Settings > Bluetooth and select your Beats.

On your Mac, choose Apple () menu > System Preferences, click Sound, then select your Beats product in the Output and Input panes.

On your PC, go to the sound settings and select your Beats as the playback/recording device.


Check the volume

  1. Make sure that both your Beats product and your Bluetooth device are charged and turned on.
  2. Play a track that you downloaded to your device, not streaming audio.
  3. Increase the volume on your Beats product and on the paired Bluetooth device.


Use Forget Device, then pair your Beats again

  1. Disconnect your Beats product.
    • On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.
    • On your Mac, choose Apple () menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose Forget Device.

2. Pair your Beats product again.


Reset your Beats product, then pair them again

Reset your headphonesreset your earphones, or reset your speakers. Then pair your Beats product with your device again."


More details here: If you can't connect to your wireless Beats product


Take care.






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1 reply
Question marked as Top-ranking reply

Sep 30, 2023 9:15 AM in response to LeonVD

Hello LeonVD,


We understand that your Beats are no longer pairing with your MacBook Pro. The following steps may be able to correct this behavior:


"Check the location

Place your Beats product and your paired device within 30 feet of each other. Move both devices away from other Bluetooth devices, microwaves, wireless routers, and other electronics.


Check the sound settings

On your iOS device, go to Settings > Bluetooth and select your Beats.

On your Mac, choose Apple () menu > System Preferences, click Sound, then select your Beats product in the Output and Input panes.

On your PC, go to the sound settings and select your Beats as the playback/recording device.


Check the volume

  1. Make sure that both your Beats product and your Bluetooth device are charged and turned on.
  2. Play a track that you downloaded to your device, not streaming audio.
  3. Increase the volume on your Beats product and on the paired Bluetooth device.


Use Forget Device, then pair your Beats again

  1. Disconnect your Beats product.
    • On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.
    • On your Mac, choose Apple () menu > System Preferences, click Bluetooth, select your Beats product, click the X, then choose Forget Device.

2. Pair your Beats product again.


Reset your Beats product, then pair them again

Reset your headphonesreset your earphones, or reset your speakers. Then pair your Beats product with your device again."


More details here: If you can't connect to your wireless Beats product


Take care.






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beets cannot connect MacBook Pro

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