Recovery key

Lost my recovery key password password has to be 28 characters where do I reset it or find the password


iPhone 12 Pro Max, iOS 17

Posted on Sep 27, 2023 1:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 9:49 AM

Hello tra64,


You may be able to update your recovery key and generate a new one using the guidance below:


You can generate a recovery key on a trusted device signed in with your Apple ID. After you generate a recovery key, you can also follow these steps to update your recovery key and generate a new one.

How to set up or update a recovery key on iPhone or iPad
1. In Settings, tap your name, then tap Sign-in & Security. You might need to enter your Apple ID password.
2. Tap Account Recovery.
3. Tap Recovery Key, turn on Recovery Key, then tap Use Recovery Key and enter your device passcode.
4. Write down your recovery key and keep it in a safe place.
5. To complete setup, confirm your recovery key by entering it or scanning it.


You can also find that information in this resource: Set up a recovery key for your Apple ID - Apple Support


Should you be unable to locate or update your recovery key, you'll be unable to access your Apple ID:


This gives you more control of your account recovery methods and can help prevent an attacker from gaining access to and taking control of your account. However, if you lose your recovery key and can’t access one of your trusted devices, you'll be locked out of your account permanently.


Hopefully that information helps clarify your options.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 9:49 AM in response to tra64

Hello tra64,


You may be able to update your recovery key and generate a new one using the guidance below:


You can generate a recovery key on a trusted device signed in with your Apple ID. After you generate a recovery key, you can also follow these steps to update your recovery key and generate a new one.

How to set up or update a recovery key on iPhone or iPad
1. In Settings, tap your name, then tap Sign-in & Security. You might need to enter your Apple ID password.
2. Tap Account Recovery.
3. Tap Recovery Key, turn on Recovery Key, then tap Use Recovery Key and enter your device passcode.
4. Write down your recovery key and keep it in a safe place.
5. To complete setup, confirm your recovery key by entering it or scanning it.


You can also find that information in this resource: Set up a recovery key for your Apple ID - Apple Support


Should you be unable to locate or update your recovery key, you'll be unable to access your Apple ID:


This gives you more control of your account recovery methods and can help prevent an attacker from gaining access to and taking control of your account. However, if you lose your recovery key and can’t access one of your trusted devices, you'll be locked out of your account permanently.


Hopefully that information helps clarify your options.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recovery key

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.