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Level 1

4 points

An error keeps happening when downloading to 16.7 update i don’t know why it is doing that(i have an iphone 14)

i have an iphone 14

iPhone 14, iOS 16

Posted on Sep 27, 2023 4:14 AM

Top-ranking reply

Level 9

66,892 points

Posted on Sep 27, 2023 4:44 AM

What is the error?

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

Click on this link on what to do if you can't update your phone -

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