User profile for user: first_iphone
first_iphone Author
User level: Level 1
8 points

iPhone 15 pro keyboard

Hey.

I recently purchased my first iPhone 15 Pro, but I'm encountering some issues with the keyboard. I'm finding it difficult to press the letters 'A' and 'Q' on the keyboard, and it seems that the touch sensitivity near the left edge of the screen is not very responsive. To input 'A' or 'Q', I have to press the very center of the button, whereas on the right side, I can easily press the edge of the 'P' button and it works perfectly.

I'm wondering if my phone may be defective from the factory, or if the touch screen on the left side of this phone has a reduced sensitivity area.

iPhone 15 Pro, iOS 17

Posted on Sep 27, 2023 3:45 AM

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User profile for user: bbesspete
bbesspete
User level: Community Specialist

Posted on Sep 30, 2023 10:30 AM

Hey first_iphone,


Do you have a screen protector or case on your new iPhone 15 Pro that could be causing this behavior? If you haven't, we recommend testing without to see if you notice an improvement.


If typing with one hand, try adjusting the keyboard layout to see if the helps: Type with the onscreen keyboard on iPhone - Apple Support

  1. "Touch and hold the Next Keyboard Emoji key or the Switch Keyboard key.
  2. Tap one of the keyboard layouts. (For example, choose the Right-Handed Layout button to move the keyboard to the right side of the screen.)
  3. To center the keyboard again, tap the right or left edge of the keyboard."


You may also want to reach out to Apple Support directly to address your concerns. You can reach them here: Get Support


Take care.

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Question marked as Top-ranking reply
User profile for user: bbesspete
bbesspete
User level: Community Specialist

Sep 30, 2023 10:30 AM in response to first_iphone

Hey first_iphone,


Do you have a screen protector or case on your new iPhone 15 Pro that could be causing this behavior? If you haven't, we recommend testing without to see if you notice an improvement.


If typing with one hand, try adjusting the keyboard layout to see if the helps: Type with the onscreen keyboard on iPhone - Apple Support

  1. "Touch and hold the Next Keyboard Emoji key or the Switch Keyboard key.
  2. Tap one of the keyboard layouts. (For example, choose the Right-Handed Layout button to move the keyboard to the right side of the screen.)
  3. To center the keyboard again, tap the right or left edge of the keyboard."


You may also want to reach out to Apple Support directly to address your concerns. You can reach them here: Get Support


Take care.

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iPhone 15 pro keyboard

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