No internet after update to Sonoma

Mail and Firefox w

dont access the internet

iMac 24″, macOS 14.0

Posted on Sep 27, 2023 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 5:24 PM

After reading other posts to turn off network filters I observed that the only two filters were for Kaspersky Internet Security and it would not allow me to disable the filters. I quit the Kaspersky Internet protection app and restarted the Mac. This resolved the problem... I since learned that the macOS now includes antivirus and malware protection XProtect that runs in the background. Also learned that Kaspersky is not compatible with macOS Sonoma, so it looks like I no longer need that software.

50 replies

Oct 30, 2023 1:32 PM in response to PaulL18

sorta glad it’s not just me. Upgraded to Sonoma. After 2 days suddenly no Wi-Fi access even though it shows connected. It is Sonoma. I have an old Mac ( on Monterey ). I just use it for music and it can talk to my router just fine no connectivity issues. May have to try downgrading to an older backup? May lose a few days worth or work but cannot work at all as is. Arrrrgh!

Nov 6, 2023 2:25 PM in response to PaulL18

Since upgrading to

...Sonoma 14.1, I cannot sign in to Apple with my ID and password via settings nor at iCloud.com...even with 2 factor authentications ...yet was able to get this support board (very strange). What is going on? My email is popping up with SMTP error connection and my calendars are not syncing with iCloud. My son has iMac running 13.6.1 and I can login to iCloud without issue. With my iPhone 14 Pro Max ....no issues except that calendars do not sync.


I have been online with support, rebooted in safe mode, same thing.


When logging in to Apple ...strange message 'no internet connection' yet I am connected.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No internet after update to Sonoma

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.