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No internet after update to Sonoma

Mail and Firefox w

dont access the internet

iMac 24″, macOS 14.0

Posted on Sep 27, 2023 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 10:01 PM

Settings>Network>Network Filters


Disabled ‘Little Snitch,’ and all is working.



[Edited by Moderator]

50 replies

Oct 5, 2023 5:24 PM in response to PaulL18

After reading other posts to turn off network filters I observed that the only two filters were for Kaspersky Internet Security and it would not allow me to disable the filters. I quit the Kaspersky Internet protection app and restarted the Mac. This resolved the problem... I since learned that the macOS now includes antivirus and malware protection XProtect that runs in the background. Also learned that Kaspersky is not compatible with macOS Sonoma, so it looks like I no longer need that software.

Oct 17, 2023 4:11 PM in response to PaulL18

The issue is intermittent on my mac. After a reboot, everything is fine. Then after some time, certain apps will stop being able to connect (typically Chrome, Outlook, Slack). Reboot fixes it again. Have had no issues with Zoom, but I can be on a call and the other apps stop connecting. I'll try some of the filter suggestions provided.


NB: I'm on a corporate network, Cisco VPN, with Zscaler.

Jan 20, 2024 7:37 AM in response to PaulL18

In my case I had a USBC connector going to an old USB hub, which then had an ethernet connector to a hard wired ethernet cable. I eliminated that, and just used a USBC connector going straight to the ethernet cable; that seemed to make all the problems go away. I'd also say in the past I've had success by adding DNS server IP addresses to the DNS entries under Network- click the LAN device you're connecting to, Advanced, DNS and add entries like for google's DNS servers e.g. 8.8.8.8 or 9.9.9.9

No internet after update to Sonoma

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