Backup issue

I'm only using 19% of my 50 GB but when trying to back up it states that I don't have enough storage. What gives?

Posted on Sep 27, 2023 8:31 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 12:08 PM

Hey DerekATX,


To clarify, what is the exact error or message you receive when trying to backup? You can take a look at tips when you're having trouble backing up here: If you can't back up to iCloud - Apple Support


Also, you can confirm the size of your next backup under Settings > [your name] > iCloud > iCloud Backup. Select your device and you should see an estimate for the backup it's trying to complete. Is it over 50GB, or does it exceed the available space left in iCloud?


Let us know and we'll continue based on those details.


Cheers!


1 reply
Question marked as Top-ranking reply

Sep 30, 2023 12:08 PM in response to DerekATX

Hey DerekATX,


To clarify, what is the exact error or message you receive when trying to backup? You can take a look at tips when you're having trouble backing up here: If you can't back up to iCloud - Apple Support


Also, you can confirm the size of your next backup under Settings > [your name] > iCloud > iCloud Backup. Select your device and you should see an estimate for the backup it's trying to complete. Is it over 50GB, or does it exceed the available space left in iCloud?


Let us know and we'll continue based on those details.


Cheers!


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Backup issue

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