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Remote and Yamaha receiver issues

Having a hard time getting my new Apple remote to talk to my Yamaha receiver. I’ve been in settings > remote, but I’ve not figured it out yet. Can’t control mute or volume on the Yamaha receiver. What am I missing? Thank you.

Apple TV 4K, tvOS 11

Posted on Sep 27, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 12:25 PM

Greetings Westsider64,


We understand that your Apple TV remote is not controlling your Yamaha receiver as expected. The following steps may be able to assist you:


  1. "Make sure that your TV or receiver offers HDMI-CEC support. For help, ask the TV manufacturer or check the manual.
  2. Check that your Apple TV is connected to an HDMI port that supports HDMI-CEC. Check the TV manual to confirm which ports support HDMI-CEC.
  3. Check that HDMI-CEC is turned on in the menu of your TV or receiver. Use the remote that came with your equipment. Because manufacturers often have different names for HDMI-CEC, look for a setting that ends in "Link" or "Sync." Here are some examples:
  • LG: SimpLink
  • Philips: EasyLink
  • Samsung: Anynet+
  • Sharp: Aquos Link
  • Sony: BRAVIA Sync


* While volume control normally works using the IR sensor on the front of your TV or receiver, some receivers use HDMI-CEC instead. With volume through HDMI-CEC, you don’t need a clear path between your remote and the front of your receiver."


These details can be found in the resource you were reviewing: If you can't control your Apple TV with your home theater or universal remote


If you need further assistance, reach out to Apple directly concerning this issue. You can connect with them here:

Get Support


Best wishes.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 12:25 PM in response to Westsider64

Greetings Westsider64,


We understand that your Apple TV remote is not controlling your Yamaha receiver as expected. The following steps may be able to assist you:


  1. "Make sure that your TV or receiver offers HDMI-CEC support. For help, ask the TV manufacturer or check the manual.
  2. Check that your Apple TV is connected to an HDMI port that supports HDMI-CEC. Check the TV manual to confirm which ports support HDMI-CEC.
  3. Check that HDMI-CEC is turned on in the menu of your TV or receiver. Use the remote that came with your equipment. Because manufacturers often have different names for HDMI-CEC, look for a setting that ends in "Link" or "Sync." Here are some examples:
  • LG: SimpLink
  • Philips: EasyLink
  • Samsung: Anynet+
  • Sharp: Aquos Link
  • Sony: BRAVIA Sync


* While volume control normally works using the IR sensor on the front of your TV or receiver, some receivers use HDMI-CEC instead. With volume through HDMI-CEC, you don’t need a clear path between your remote and the front of your receiver."


These details can be found in the resource you were reviewing: If you can't control your Apple TV with your home theater or universal remote


If you need further assistance, reach out to Apple directly concerning this issue. You can connect with them here:

Get Support


Best wishes.

Remote and Yamaha receiver issues

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