After downloading Sonoma upgrade to my iMac, my email account will not stay open. Closes after a couple of seconds.

Question

Level 1

10 points

1) Click on email app and it opens for about 2 seconds

2) Email app closes and I get Yellow ! saying Mail quit unexpectedly with options to: Reopen, Report, or ignore.

3) I choose Reopen and the same thing occurs again as in #! and #2.

4) Second time I choose Report- I report to Apple the problem.

5) This has all occurred in the last hour after I downloaded the Sonoma upgrade.

Windows, Windows 10

Posted on Sep 27, 2023 8:49 AM

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Answer 1

Level 10

250,253 points

If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.

Does Mail crash if no internet?

Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

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