airpods not connecting
my left airpods was irresponsive so i tried to reset them and pressed forget device but now i'm trying to reconnect them the light is flashing white but it's not popping up on my phone what do i do
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User profile for user:
Lissy_12
User level:
Community Specialist
Hi marym178,
Thank you for using the Apple Support Communities! If you're AirPods aren't connecting, the steps below can help:
If your AirPods or AirPods Pro won't connect
1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid.
6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
8. Follow the steps on the screen of your iPhone or iPad.
9. If you still can't connect, reset your AirPods or contact Apple Support.
Hope this helps!
Have a great day.