My MAC book pro system was on 13 latest version. But today I got a software update to 14. But after performing the update, the Finder is not responding at all. all the other app seems to work ok.
Someone please help urgently!
My system is Intel based.
Thanks.
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 14.0
Yes, give it a ton of time, it will open. After reinstalling the OS ( Sonoma) the issue didn’t get resolved. So I opened a chat session with apple support. He asked me to do whatever we already have discussed above and I had already tried like restarting in safe mode, complete shutdown and restart, removing finder files from the installation folder etc. nothing worked for me. At least 2 hours went by while I was talking to the support person as he was investigating. I didn’t do anything to my system other than just chatting with him. And suddenly the Finder windows popped up on my screen after a long time ( at least 2 hrs after installation). I think on some systems, there are a few other services or Finder services are taking longer to install or initiate.
The system is working fine since then.
Well, when I created another user account on my system same issue came again. I left it there, it was late night and in the morning it was working. So, in my case all that it needed was long time.
I have escalated this issue to Apple but looks like they are thing that it was a local glitch on my system that caused the issue. But it looks like many are facing the same.
I did reinstall Mac OS Sonoma with SSD cleaning but it's did't help, MacBook Pro 14, issue with savings file and opening into programs, window with saving simply do not respond and long response all across the system settings
Same issue, mine is the Intel-based Mac mini.
I found that the issue appears when I use Spotlight or Alfred, so I think it may be caused by the index. I rebuilt the index by running the following command in Terminal:
sudo mdutil -a -E
Finder will work, but the files in iCloud cannot be seen. So I logout my iCloud account and quit the VPN, then login again. Now it works normally.
Yes I agree I think it was indexing and finally finished and I was able to run Northern Softworks “Sonoma Cache Cleaner” which also repaired permissions and did a finder checkup. Finder Seems to be running ok right now.
How long did it finally take? And do you have user directories on an external volume?
If I remember I let mine run overnight with no noticeable progress or response. I'd like to use iCloud Drive again, but I don't want to put my machine on ice for 4-5 days until it finishes.
Not exactly sure how long. System files all on internal drive. Woke up in the morning after seeming finder failures and was able to run a few utilities and it appears quite normal now. Frustrating I know. My wife's MacBook pro is doing strange things with her documents folders. Com on Apple!
I have same problem. Finder don't appear ...
before upgrade to MACOS14 the finder crashed more time.
It is necessary that Apple provide to fix this core program.
In my apple ID don't appear icloud icon because this mac is under company control... not good solution provide in this thread. Necessary for Apple to give us an update as soon as possible.
I have a 2019 iMac and had similar issues. I even reformatted the MacHD, reinstalled Sonoma through the Recovery manager and restored from Time Machine - had the same issues (Finder, the entire system really, being unresponsive, not displaying wallpaper/black screen, etc.). IMO, all these issues are due to the system being busy with file reorganization & iCloud updates.
My advice would be to leave your Mac alone the rest of the day after updating and restart the next morning. Almost all of my issues were resolved. We are an impatient bunch and when the system is busy, continuous clicking hither and tither expecting something to happen makes things worse as you are just stacking/piling up commands to be executed. Sonoma has been running on my Mac since 9/30 and it's actually performing better and is faster than Ventura but I think most of this is due to the reformatting. Clean install is the way to go when major versions are released.
I have Unity projects in a folder Unity.nosync. After upgrading to Sonoma I wasn't able to copy folder from Unity.nosync, Finder shows an error. I disabled iCloud Drive in the Settings. Finder removed all folders, even my Unity.nosync, this folder also doesn't exist in the iCloud Drive Web because ".nosync" marks folder as not to sync (project is synced using GitHub).
Here is a "fix" (a bit of a stretch) that worked for me.
I had the same issue during the first launch after an update, so I tried many things, most of which are discussed in this thread. I couldn't revert to Ventura because I had no backup. As a last resort, I found the Ventura installer in the App Store, downloaded it (when you start the download, it automatically redirects you to Settings > Software Update, and you can monitor the progress there).
After downloading, my Mac announced that it couldn't install this particular OS version, so I sighed and clicked "Quit." Voilà, Finder got unstuck! For some reason, iCloud had become turned off in the settings, so I simply turned it back on, and all my files magically reappeared.
At first, I thought it was just a coincidence, but the same thing happened to me today after rebooting my Mac (I had to). Finder got stuck again, and there were no items on the desktop. So, once more, after a few standard procedures, I downloaded the Ventura installer, and it worked like clockwork.
It's strange, and I have no idea why it works. My best guess is that Sonoma gets intimidated in the presence of Ventura's greatness.
I hope this helps someone. Have a great day!
Maybe the problem is related to this:
"problems with iCloud Drive, in some cases leaving Macs apparently trying to download the entire contents of their iCloud storage before they could work normally again"
https://eclecticlight.co/2023/10/25/macos-sonoma-has-changed-icloud-drive-radically/
(I do not use iCloud Drive and have not experienced this).
Installed 14.1 update, tried to enable iCloud Drive again. Same problems, can't copy files from MyFolder.nosync (error 43). Can't zip and copy folders from Documents folder. Tried to make a screenshot and it doesn't appear on a desktop. Disabled iCloud again. Try to create a folder in the Documents, doesn't appear. Reload Finder process from system meny, folder appears.
Most probably, an app not starting (or not responding) is because that app had not been updated correctly. It is trying to update itself over the internet, but can't so it doesn't respond correctly, or crash, or simply won't start. I am not sure, if Finder can be updated/upgraded separately, so you might have to to reinstall the macOS.
Remember updating any app/OS over the internet is risky, for not all the internet providers reliable as they appear to be. In some countries, the consumer is not at all protected, even in the so-called 1st-world countries.😏
Same issue here. Issues happens when I use Audition to save files to a remote folder on NAS or upload a file from local folder on Macbook Pro M1 2021 with Macos 14 Sonoma. The finder will soon go frozen and then everything related to Finder usage will be stopped. Forced reopen of Finder will not work. If you use active monitor to force close, the Finder will never be opened again which the only way to solve it is to reboot. (and rebooting after this issue is a painful process. Excel and words and local apps can't be saved!!!
我也遇到了同样的问题。我在使用Audition保存文件到NAS路径或者在本地app里使用上传功能的时候，会有一定概率触发这个bug。使用的设备是MacBook Pro M1 2021. Macos 14 Sonoma。症状是：访达会卡死，然后所有正在使用访达或者调用访达的app都会卡死无法操作。强制重启访达无效。使用活动监视器强制关闭后，访达将无法再次打开，唯一解决方法就是重启。而且重启也非常痛苦，因为很多app无法正常保存！！！！
This happened to me late yesterday. My system slowed terribly, and I too, thought 'finder' problems, that didn't work. I did a search, came up with this thread.
I turned off iCloud after reading this, trying a number of other things, Safe Mode, etc.
Thanks for this, it worked for me.
My system it working fine. I'll check more tomorrow.
BTW-I use a Samsung 980 M.2 500G in a PCIe card for the System and Applications and a separate user drive for other files. This works great .2012 Mac Pr 5, with Sonoma
Jeff Bipes wrote:
BTW-I use a Samsung 980 M.2 500G in a PCIe card for the System and Applications and a separate user drive for other files. This works great .2012 Mac Pr 5, with Sonoma
Well, officially a 2012 MBP cannot run Sonoma, so must be some other dependancy problem.
Finder stopped working after macOS 14 update
