You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB-C port on my iPad Pro 11 inch, model A1934, is DEAD

Dear Apple Community, I have similar problem, my ipad pro 11 inch, model A1934, refuses to recharge using any (including the original Apple cable / charger) usb-c cable. My fault, I left my ipad outside one morning and it received 10mm of rain, 1/4 inch of rain. Luckily it had an Apple protective cover. I dried it off, used a hairdryer etc. etc. and everything functioned perfectly until it was time to recharge the ipad. Applying some pressure to the usb-c cable, the ipad sporadically accepted a charge. Silly me, i thought it was corrosion on the usb-c port and so used a light sandpaper to remove the, what i thought, corosion. Now it refuses to re-charge. I've taken the ipad to local repairers and they refuse to try and repair (seemingly the usb-c port is soldered to the motherboard). I then went to a certified Apple repairer and they were going to charge me 689 euro / 800 US$ to repair. I refused.


My questioin, finally, can i use the ipad smart connector to recharge my ipad? I would need to buy an Apple Magic Keyboard for my ipad? Will this work to recharge my ipad? Is there anything else out there using the Smart Connector which could recharge my lovely ipad? For older ipads, Logitech had an ipad stand which also used the smart connectors to recharge. Thanks in advance for you comments and suggestions. Dominick

Posted on Sep 27, 2023 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 3:44 PM

Dom Hemeryck wrote:

My questioin, finally, can i use the ipad smart connector to recharge my ipad? I would need to buy an Apple Magic Keyboard for my ipad? Will this work to recharge my ipad? Is there anything else out there using the Smart Connector which could recharge my lovely ipad? For older ipads, Logitech had an ipad stand which also used the smart connectors to recharge. Thanks in advance for you comments and suggestions. Dominick


The Smart Keyboard for iPad Pro 11" incorporates a USB-C connector within its spine - to which you can connect your iPad's Power Adapter. Your iPad will then charge from the Keyboard via its Smart Connector:


  • Magic Keyboard for iPad Pro 11-inch (4th generation) and iPad Air (5th generation) - British English - Black

https://store.apple.com/xc/product/MXQT2B/A


You should note that while this USB-C port can be used to charge your iPad Pro, this port does not support connection of any other USB devices or accessories.

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 3:44 PM in response to Dom Hemeryck

Dom Hemeryck wrote:

My questioin, finally, can i use the ipad smart connector to recharge my ipad? I would need to buy an Apple Magic Keyboard for my ipad? Will this work to recharge my ipad? Is there anything else out there using the Smart Connector which could recharge my lovely ipad? For older ipads, Logitech had an ipad stand which also used the smart connectors to recharge. Thanks in advance for you comments and suggestions. Dominick


The Smart Keyboard for iPad Pro 11" incorporates a USB-C connector within its spine - to which you can connect your iPad's Power Adapter. Your iPad will then charge from the Keyboard via its Smart Connector:


  • Magic Keyboard for iPad Pro 11-inch (4th generation) and iPad Air (5th generation) - British English - Black

https://store.apple.com/xc/product/MXQT2B/A


You should note that while this USB-C port can be used to charge your iPad Pro, this port does not support connection of any other USB devices or accessories.

USB-C port on my iPad Pro 11 inch, model A1934, is DEAD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.