i cannot receive or send emails from my IPHONE 14 unless I am on wifi

My emails do not come through unless I am on wifi. As long as I'm home and on wifi there is no problem.


Posted on Sep 27, 2023 12:12 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 2:05 PM

Hi LC0901,


We'd recommend making sure that cellular data is enabled for Mail in your settings. You can learn how here: View or change cellular data settings on iPhone - Apple Support

You also want to keep your iPhone up-to-date when possible: Update your iPhone or iPad - Apple Support


Additionally you can make sure that your mail fetch settings are set correctly by following the steps here: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 2:05 PM in response to LC0901

Hi LC0901,


We'd recommend making sure that cellular data is enabled for Mail in your settings. You can learn how here: View or change cellular data settings on iPhone - Apple Support

You also want to keep your iPhone up-to-date when possible: Update your iPhone or iPad - Apple Support


Additionally you can make sure that your mail fetch settings are set correctly by following the steps here: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Take care.

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i cannot receive or send emails from my IPHONE 14 unless I am on wifi

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