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Apple Watch 9 is too dim at night

During the day the watch is bright when I lift it to look at it.

At dusk or in darkened rooms in the house, it has a difficult time brightening - it's very dim and unreadable.

Sometimes it will blink to bright for a second and then blink back to dim where it stays.

It doesn't seem like this is the way it's supposed to work and I have the brightness maxed.

Is there another setting to keep it at max brightness in all conditions - not just daylight? Or did I get a dud?

Thanks.


[Re-titled by Moderator]

Apple Watch Series 9

Posted on Sep 27, 2023 12:34 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2023 7:46 PM

I just bought a Series 9 and have the same issue- even after the watch update. Dims during low light … too low. Shine a flash light on it…it brightens. But then dims again. Apple please fix! I will return the watch. Let us the user be in control of brightness.

Similar questions

121 replies

Oct 14, 2023 11:42 AM in response to ToyPoodlelover

I copied this to help with your question about who to complain to: "SO important that EVERYONE file a complaint under the feedback. I have files 2.

Same complaint but under "requests" and one under "hardware issue"... we really need to flood them to make any change happen!"

Some of the discussions are starting to reflect that this problem started in OS9 and OS10. If it is a simple tweak of the os and if it does not impact the battery life claims, Apple has made on the Ultra 2 , we may see a change in 10.2.

Nov 2, 2023 8:15 AM in response to ToyPoodlelover

In the interim … you can use your iPhone flashlight to shine on your iWatch, which causes the backlight brightness to increase so you can see the iWatch screen again. Just remember if you move the flashlight away it goes dim again after a few seconds so you have to hurry… or just use your iPhone since it is in your hand already. 😂

Jul 1, 2024 12:21 PM in response to Not_Apple_Yet

You can try enabling that toggle in accessibility in settings to see if that helps. The reason for the display brighting up with the flash, is because the ambient light sensor in the display senses bright light, so it increases the brightness of the display to make it easier to see. When in a dark room, the watch will decrease its brightness. That's how ambient light sensors work in devices.

Oct 27, 2023 8:06 PM in response to layne_staley123

Same issue. What clued me in was when my Watch was near my Macbook screen, the display brightness increased. Back in my lap and it dimmed. I also note that when adjusting the brightness in Settings, in a darkened room there are four brightness landmarks, the last two are the same. In a well-lighted room, the fourth increment does actually go brighter than the third.


Clearly, this is a software issue. It's a good thing that the display brightness decreases at night---the ambient sensor is clearly working. But the *user* should have the final say in how bright the display, not some algorithm. APPLE, fix this already!


Dec 5, 2023 2:57 PM in response to layne_staley123

so, in the evening what I usually do is reach in my pocket, pull out my iphone, turn on the flashlight, shine it on the watch series 9 and then i get a couple of seconds of readability. If i m not fast enough i may have to repeat a couple of times with the flashlight on and off thing.

my question is…did you really designed it this way?

And why aren’t you adding a software button to select brightness always at full if someone wants it?

i have ended up not really using it in the evenings most of the time cause i got bored with the flashlight thing, and that is a sad thing for an Apple product

Dec 10, 2023 9:47 PM in response to layne_staley123

I've noticed a different behavior on my Series 9 running 10.1.1 when Theater mode is on or off. In full light, the watch display is fully bright, or actually whatever setting I have set. In darkness, the display is dimmed to a level that I seem to have no control over. When Theater mode is on, the display is MUCH dimmer, regardless of ambient light condition. Sure, that makes sense. But dang it, if Theater mode is *not* on, the display brightness should be high enough for me to read.


Maybe the settings need to have a separate level for general/daylight and another for "dim" light conditions. Theater mode might be even dimmer. But the current algorithmic choice of brightness in dim situations is non-functional to the point that people are returning watches.


Someone @Apple should notice

Dec 28, 2023 11:25 PM in response to JTechEV22

Clearly you haven't been reading any of the complaints. Including mine. Yes, the watch would brighten up when raising our wrist, but not enough. It was still way too dark in low or no light conditions. It didn't matter raising our wrists. It was just still too dark. Even with the brightness at its highest level. As stated, by MANY others, the brightness was set to maximum.

Dec 29, 2023 10:30 AM in response to JTechEV22

"I do think about what I say before I respond. In that particular line, that was part of my explanation of how the display brightness or dims. I’m not saying no one is going to raise their wrist as it’s fairly obvious that people are going to."


Raising and lowering your wrist either wakes or puts the watch to sleep based on the accelerometers. It has nothing to do with the brightness. The brightness is controlled by the light sensor.


Please, just stop. You should refrain from posting on this issue as you clearly do not know what you are talking about.

Apple Watch 9 is too dim at night

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