Apple Watch 9 is too dim at night

Update - watchos 10.3 did not resolve this issue, and it seems that there is no intention to solve this whatsoever , it seems that apple is not aware of it enough. Maybe the sales drops / product returns rise will make them reconsider current stand on this ?

I’d love a fix. I recently received the series 9 as a gift.

I’m legally blind. When I opened the watch, I was so impressed with the brightness. Then the room darkened. The display dimmed. Now I can’t see it. I used all the accessibility features but nothing helps. I guess I will need to return the watch. I’m deeply disappointed.

debsee wrote:

I have a brand new iPhone 15 pro and Apple Watch SE and I do not have this option available on the accessibility settings on the watch or in the app settings on the phone.

On the Watch app on your iPhone, go to General->About and look at the Version number (of WatchOS currently running on your watch). It needs to be 10.4 (as of this writing) to have that feature.

Also on your iPhone, go to Settings->General->About and check the iOS version. The latest currently is 17.4.1.

I know your phone and watch are brand new, but they might still need to be updated to the latest OS versions.

Thanks! I had forgotten there was an update available on both my new phone and new watch. Got it installed and the option is now available. Thanks so much for both your original reply and the one directly to me. Problem solved. 🙌

Here’s the link to the Watch app. https://apps.apple.com/us/app/watch/id1069511734

Hi Leverett Litz,

Since you're having an issue with your Apple Watch display being too dim, we recommend that you try the steps here: Adjust brightness, text size, sounds, and haptics on Apple Watch - Apple Support

To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Adjust brightness and text on Apple Watch."

Open the Settings app  on your Apple Watch, then tap Display & Brightness to adjust the following:

* Brightness: Tap the Brightness controls to adjust, or tap the slider, then turn the Digital Crown.

* Text size: Tap Text Size, then tap the letters or turn the Digital Crown.

* Bold text: Turn on Bold Text.

You can also make these adjustments on your iPhone. Open the Apple Watch app on your iPhone, tap My Watch, tap Display & Brightness, then adjust brightness and text.

We recommend the steps above because they will show you how to adjust brightness and text on your Apple Watch

Please let us know the outcome after giving the above steps a try.

Thanks for using the Apple Support Communities.

Cheers!

All that is needed to fix it is a software update. So who do we send complaints to about the issue?

Same as the rest. I just returned my ultra 2 watch after 1 day. I couldnt read anything when it got a little dark. Huge bummer.

I just submitted a complaint to feedback. I also get intermittent pink circles appearing then disappearing on the watch face

No. 10.1 is not yet the fix. No change here. Keep working on it, Apple. I know you can fix this.

The dimness at night is NOT fixed and I can’t imagine Apple wants us to not be able to see our watch in the evening. I hope there is a fix soon

Using your iPhone to see your iwatch at night, kinda defeats the purpose of the watch. Hopefully it will be fixed soon

This is an ongoing issue without appropriate resolution. The same generic response is insulting Apple customers’ intelligence.