Apple Watch 9 is too dim at night

During the day the watch is bright when I lift it to look at it.

At dusk or in darkened rooms in the house, it has a difficult time brightening - it's very dim and unreadable.

Sometimes it will blink to bright for a second and then blink back to dim where it stays.

It doesn't seem like this is the way it's supposed to work and I have the brightness maxed.

Is there another setting to keep it at max brightness in all conditions - not just daylight? Or did I get a dud?

Thanks.


[Re-titled by Moderator]

Apple Watch Series 9

Posted on Sep 27, 2023 12:34 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2024 10:22 PM

JTechEV22 wrote:

There’s an option to add a minimum brightness now. Not sure what version this was added in, but to access it. Go to the Watch app, then go to accessibility, then scroll down to “minimum brightness”. Then enable it.
https://discussions.apple.com/content/attachment/a505666a-a99a-457b-9c9a-9c41b3bcb7e1

YES, YES YES!!! I updated my Apple Watch Series 7 to watchOS 10.4, and my iPhone SE 2020 to iOS 17.4 (though I don't think that part was required to make this work), and now the Watch app on my phone has the Minimum Brightness control. It's an on/off toggle switch, not a slider, but maybe it just leaves your watch at whatever brightness level you've set it for. Hey, that works for me. And it DOES appear to be doing what it's supposed to do. Even in a dim or dark room, I've got full brightness.


THANKS SO MUCH for posting this!

121 replies

Dec 5, 2023 2:57 PM in response to layne_staley123

so, in the evening what I usually do is reach in my pocket, pull out my iphone, turn on the flashlight, shine it on the watch series 9 and then i get a couple of seconds of readability. If i m not fast enough i may have to repeat a couple of times with the flashlight on and off thing.

my question is…did you really designed it this way?

And why aren’t you adding a software button to select brightness always at full if someone wants it?

i have ended up not really using it in the evenings most of the time cause i got bored with the flashlight thing, and that is a sad thing for an Apple product

Dec 5, 2023 5:38 PM in response to SystemArchitect

Look. It's not really a bad thing that the watch doesn't go full bright in a dark room. I'm okay with that. But how dim it is, under which watch face (that would be extra nice) and when (how much reduced ambient illumination)--this should be a user-adjustable setting. This has got to be simple software coding to make that happen. Does Apple actually read this forum? Why has there been no comment from them?


Each and every one of us should call Apple Support and start a case file. Present this issue to the Mac-centric websites so that it gets more attention. Upset the Apple Cart. (I couldn't resist ;-) It would probably take their software people about five minutes to fix this and it speaks volumes if we complain and they don't.

Dec 7, 2023 10:34 AM in response to layne_staley123

It's December 7 and I haven't seen any new watch updates or fixes to this problem.

I'm surprised it isn't the most talked about problem. The watch simply is NOT visable in the dark or in dim lighting. It's not bright enough. It's SO dim. You can barely see it. Unless you shine a flash light on it...then it maximizes it's brightness for 5 seconds, but returns to a low light. I'm returning this before the January 2024 deadline unless Apple fixes asap. Put on your watch. Get in your car at night. Run to the grocery store. In a dark car you CANNOT read your watch. You can't read it outside in the dark either. It's crazy! Why isn't this all over the news?

Dec 8, 2023 9:41 AM in response to layne_staley123

Well, as I said earlier in this thread, I'm going to return this watch. And I did. Today. For a full refund.

This has been a problem with the Apple Watch long before the Series 9 based on what I have read.

Apple hasn't addressed or fixed the issue, and I doubt they ever will.

The quality of Apple products has declined over the years.

As I also said in my earlier post, I've had nothing but trouble with the 16" MacBook Pro.

I'm on the third one and it still has issues (see attached picture).

With that said, I'm done buying Apple products until they get their act together and start putting out quality products that work.

LISTEN UP APPLE!!!!!

Dec 8, 2023 11:56 AM in response to RandyJT

I hear your frustration, but my experience has been the opposite. I've never had an issue with an Apple computer, except the time, many years ago, when my Lombard Powerbook went up in smoke. Literally. Apple sent a new one overnight FedEx and it still works, decades later. It resides in my antique collection along with quite a few "no longer used but still works" Apple products.


My 16" MBPro was just fine but I 'downgraded' to a 15" MBAir only because it's a lot lighter, cooler runing, a little smaller, and equally as capable.


The Watch illumination thing is a PITA (pain in the ***, or arse for you folks not familiar with that) and I can't imagine Apple software developers are not working on a fix. It's a friggin few lines of code---the hardware controller works fine, just needs the right instructions. This is obviously not a priority for them. Let's keep hounding Apple to get this done.

Dec 24, 2023 9:20 AM in response to layne_staley123

Even if it did work, it's not a good workaround because setting to "always on" does drain the already too-low capacity battery even faster. This should be a simple software fix if Apple is willing to make the effort I would think. Just set the low light display level a little higher. Or more involved, but seems to already function like this in my iPhone, make the dimmed level adjustable in display settings.

Dec 24, 2023 9:31 AM in response to layne_staley123

I am new to the Apple world and just purchased my first Apple Watch and iPhone. I was very surprised that given Apple's reputation for making user-friendly products that something so simple as being able to see the time on a smart watch in dim light proves so difficult an issue. I feel a little silly having to turn on a light just to read the display on my expensive smart watch. I can ask Siri to tell me the time and some other things when the speech won't disturbed others nearby, but some information is only available only by reading the display.

Dec 28, 2023 11:25 PM in response to JTechEV22

Clearly you haven't been reading any of the complaints. Including mine. Yes, the watch would brighten up when raising our wrist, but not enough. It was still way too dark in low or no light conditions. It didn't matter raising our wrists. It was just still too dark. Even with the brightness at its highest level. As stated, by MANY others, the brightness was set to maximum.

Dec 29, 2023 9:09 AM in response to JTechEV22

Again, you missed the point: This SHOULD BE a user-adjustable setting. A simple toggle on/off or, better still, selectable by the amount of dimming. This is a five-minute (or less) code re-write. I mean there is already a toggle for "always on" and a slider for "brightness level", this is not a big ask! An even better solution would be to include a switch to control the dimming by watchface or app. That might take a little more time. 😀 After all this time and discussion, I find it difficult to believe that Apple has not addressed the issue.

Dec 29, 2023 9:50 AM in response to RandyJT

I’m just trying to help to the best of my ability, I don’t need to deal with smart remarks. I understand you and others are trying many possible solutions and are having no luck. There isn’t much I can do besides provide info or possible solutions. I’m another user just like you, not an Apple employee. Anyways, hope you find a solution and have a great day.

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Apple Watch 9 is too dim at night

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