Apple TV app

My Apple TV app is giving me a error will not play any codes or let me login


error code 65148847

G823X,

Posted on Sep 27, 2023 12:59 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 2:46 PM

Hello deairra262,


For difficulties with the Apple TV app, you'll want to follow the guidance below:


If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.

1. In the Apple TV app TV app, navigate to Settings. 
2. Go to Reset, then select Reset. 
3. Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV.


You can also find those steps in this resource: Reset the Apple TV app - Apple Support


Should that still persist, are you able to utilize the Apple TV app on other devices without any difficulties?


Let us know, and we'll keep moving forward from there.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 2:46 PM in response to deairra262

Hello deairra262,


For difficulties with the Apple TV app, you'll want to follow the guidance below:


If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.

1. In the Apple TV app TV app, navigate to Settings. 
2. Go to Reset, then select Reset. 
3. Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV.


You can also find those steps in this resource: Reset the Apple TV app - Apple Support


Should that still persist, are you able to utilize the Apple TV app on other devices without any difficulties?


Let us know, and we'll keep moving forward from there.

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