transfer stuck on software update (> 30 minutes)

Setting up a new SE from an old 6S. The SE get stuck on Software Update IOS 17.0.2. It started more than a half an hour ago. If I exit out, it asks if I want to cancel the transfer and erase the phone.


iPhone 6s, iOS 15

Posted on Sep 27, 2023 1:53 PM

Reply
1 reply

Sep 30, 2023 3:52 PM in response to InSuburbia

Hey InSuburbia,


We'd recommend reviewing this article for steps to take if your iPhone is stuck during the update process: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple Support


"Get Help

If the update or restore never completes or your device is unresponsive, force your device to restart.

If your device has been in this state for several hours, contact Apple Support."


Thanks!




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transfer stuck on software update (> 30 minutes)

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