I can't remember the OLD passcode

First of all I HATE iPhones! However, I am tryin to sign into my iPhone after being updated. It now asking for my old passcode. I don't know it. What do I do? It said for me to sign into my iCloud account, I did!! There is no option to approve the phone!! Actually the phone already listed, IMEI number, everything. It's always been my work phone!!

Windows

Posted on Sep 27, 2023 2:09 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 4:04 PM

Thanks for reaching out inquizative54,


It sounds like you need help with a forgotten passcode. We can definitely assist.


Check out these steps If you forgot your iPhone passcode to get started:


Forgot your iPhone passcode? Learn how to put your iPhone into recovery mode so you can erase it and set it up again.

* Forgot the passcode on your iPad?
* Forgot the passcode on your iPod touch?


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)
If you can’t remember your passcode when you try again, use a computer to put your iPhone in recovery mode. Recovery mode allows you to erase the iPhone, giving you access to set it up again.
After you erase your iPhone, you can restore your data and settings from a backup. If you didn't back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.


Hope that helps.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 4:04 PM in response to inquizative54

Thanks for reaching out inquizative54,


It sounds like you need help with a forgotten passcode. We can definitely assist.


Check out these steps If you forgot your iPhone passcode to get started:


Forgot your iPhone passcode? Learn how to put your iPhone into recovery mode so you can erase it and set it up again.

* Forgot the passcode on your iPad?
* Forgot the passcode on your iPod touch?


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)
If you can’t remember your passcode when you try again, use a computer to put your iPhone in recovery mode. Recovery mode allows you to erase the iPhone, giving you access to set it up again.
After you erase your iPhone, you can restore your data and settings from a backup. If you didn't back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.


Hope that helps.


Take care.

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I can't remember the OLD passcode

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