courier didn’t pick up my trade in iphone

I’ve scheduled a courier through apple store to pick up my trade in iphone. Courier never came on the schedule date. I have no options in any emails to ask what happened or delivery it myself. What to do?


PS I got the trade in kit already.

iPhone 15 Pro

Posted on Sep 27, 2023 3:05 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 4:40 PM

Hello apple_honey, From what you described in your original post, we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

2 replies
Question marked as Top-ranking reply

Sep 30, 2023 4:40 PM in response to apple_honey

Hello apple_honey, From what you described in your original post, we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

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courier didn’t pick up my trade in iphone

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