CAR PLAY NOT SHOWING UP WITH NEW iPHONE 15PRO

Followed all steps. Enabled everything. Car play worked just fine with my other iPhone. Using the cable that came with the new phone. Will not work in bluetooth mode. Won't work with apple cable either.

What am I not doing right??

iPhone 15 Pro

Posted on Sep 27, 2023 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 4:54 PM

Hello Fancyflautist,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use your new iPhone 15 with CarPlay in your vehicle. To help with this, please make sure you are following these steps:



"Check your wired or wireless connection and your iPhone settings
If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
4. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
5. Restart your iPhone and your car. 
6. Make sure that Siri is on.
7. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
8. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
9. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
Connect your iPhone with a USB-C connector to CarPlay with the USB-C to Lightning Adapter
You can use the USB-C to Lightning Adapter with wired CarPlay in most vehicles. However, some combinations of adapters, cables, and vehicle entertainment systems might disrupt the wired CarPlay connection. In this situation or for cars that support only wired CarPlay, use a direct connection with a USB cable."



And those steps are from this Apple resource: If you need help with CarPlay - Apple Support If you still have this issue after following those steps, including checking with your car manufacturer for possible stereo updates, please contact Apple directly for further investigation: Apple Support



Cheers!

2 replies
Question marked as Top-ranking reply

Sep 30, 2023 4:54 PM in response to Fancyflautist

Hello Fancyflautist,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use your new iPhone 15 with CarPlay in your vehicle. To help with this, please make sure you are following these steps:



"Check your wired or wireless connection and your iPhone settings
If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
4. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
5. Restart your iPhone and your car. 
6. Make sure that Siri is on.
7. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
8. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
9. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
Connect your iPhone with a USB-C connector to CarPlay with the USB-C to Lightning Adapter
You can use the USB-C to Lightning Adapter with wired CarPlay in most vehicles. However, some combinations of adapters, cables, and vehicle entertainment systems might disrupt the wired CarPlay connection. In this situation or for cars that support only wired CarPlay, use a direct connection with a USB cable."



And those steps are from this Apple resource: If you need help with CarPlay - Apple Support If you still have this issue after following those steps, including checking with your car manufacturer for possible stereo updates, please contact Apple directly for further investigation: Apple Support



Cheers!

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CAR PLAY NOT SHOWING UP WITH NEW iPHONE 15PRO

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