How to get my Apple ID setup on my new iPhone?

Trying to get my Apple ID setup on new phone. I don't have the old number anymore


[Re-Titled by Moderator]

Posted on Sep 27, 2023 4:55 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 10:17 AM

Hello there,


thanks for contacting ASC (Apple Support Communities)


i see your trying to access an apple id that requires verification via mobile phone number which you no longer have access to.

what i suggest you do is:

  1. Navigate to https://iforgot.apple.com and click on the "Forgot password" function.
  2. then, type in the Apple ID > type in the number associated with your apple id >
  3. Select "Dont have access to any devices" >
  4. select "cannot use any of these options" >
  5. Continue Anyway >
  6. if you dont have access to the mobile number on the account choose "Dont use this number anymore?" enter your new number and continue from there.


i hope this information helps,

feel free to respond


thanks,

Killian.

1 reply
Question marked as Top-ranking reply

Sep 28, 2023 10:17 AM in response to kimberlin130

Hello there,


thanks for contacting ASC (Apple Support Communities)


i see your trying to access an apple id that requires verification via mobile phone number which you no longer have access to.

what i suggest you do is:

  1. Navigate to https://iforgot.apple.com and click on the "Forgot password" function.
  2. then, type in the Apple ID > type in the number associated with your apple id >
  3. Select "Dont have access to any devices" >
  4. select "cannot use any of these options" >
  5. Continue Anyway >
  6. if you dont have access to the mobile number on the account choose "Dont use this number anymore?" enter your new number and continue from there.


i hope this information helps,

feel free to respond


thanks,

Killian.

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How to get my Apple ID setup on my new iPhone?

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