My Apple Watch is stuck on apple logo

even after Force restarting and this happened while I was charging the watch and I got my Apple watch like 3 months ago so it’s still new

Posted on Sep 27, 2023 5:46 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 8:09 PM

Hello Malak1640,


We see you have an issue with your Apple Watch not getting past the Apple logo. You mentioned already force restarting it as well. Make sure you walk through the additional steps in this helpful article: Apple Watch stuck on logo


Unpair your devices, then pair them again
If the Apple logo persists after you force restart your Apple Watch, try unpairing your devices and pairing them again. Keep your Apple Watch and iPhone close together as you complete the steps.
1. Open the Apple Watch app on your iPhone. 
2. Go to the My Watch tab and tap All Watches at the top of the screen. 
3. Tap the info button next to the watch that you want to unpair.
4. Tap Unpair Apple Watch, then tap Unpair [your Apple Watch name].
5. For GPS + Cellular models, choose to keep your plan.
6. Enter your Apple ID password. If you forgot your Apple ID password, you can reset it. 
7. Tap Unpair. When you unpair, your iPhone creates a backup of your Apple Watch
8. If you had one watch paired with your iPhone, tap Start Pairing. If you had more than one watch paired with your iPhone, tap Add Watch. 
9. Follow the instructions on your iPhone to finish setup. To restore your watch from a backup, tap Restore from Backup.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 8:09 PM in response to Malak1640

Hello Malak1640,


We see you have an issue with your Apple Watch not getting past the Apple logo. You mentioned already force restarting it as well. Make sure you walk through the additional steps in this helpful article: Apple Watch stuck on logo


Unpair your devices, then pair them again
If the Apple logo persists after you force restart your Apple Watch, try unpairing your devices and pairing them again. Keep your Apple Watch and iPhone close together as you complete the steps.
1. Open the Apple Watch app on your iPhone. 
2. Go to the My Watch tab and tap All Watches at the top of the screen. 
3. Tap the info button next to the watch that you want to unpair.
4. Tap Unpair Apple Watch, then tap Unpair [your Apple Watch name].
5. For GPS + Cellular models, choose to keep your plan.
6. Enter your Apple ID password. If you forgot your Apple ID password, you can reset it. 
7. Tap Unpair. When you unpair, your iPhone creates a backup of your Apple Watch
8. If you had one watch paired with your iPhone, tap Start Pairing. If you had more than one watch paired with your iPhone, tap Add Watch. 
9. Follow the instructions on your iPhone to finish setup. To restore your watch from a backup, tap Restore from Backup.


Take care.

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My Apple Watch is stuck on apple logo

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