I have checked the sharing and all settings and I still cant utilize the music purchased under my wifes account. it says not authorized or wrong territory. I have check and this only happened after we got new phones. Help please

I used to use my wifes apple id but started using mine. I can see all the music but it is not playing when picked.


iPhone 15 Plus

Posted on Sep 27, 2023 5:59 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 8:24 PM

Hi there DogdocProfessor,


We see you are asking about using your wife's Apple Music subscription since you now have your own Apple ID, but aren't able to see content. She may need to go in and make sure her subscription to Apple Music is shared. Have her walk through these steps: Add a family member to your shared subscriptions


She may need to set up a Family Share first.


If you haven't set up Family Sharing
1. Open the Settings app.
2. Tap your name, then tap Family Sharing.
3. Tap Set Up Your Family, then follow the onscreen instructions and invite your family members. Already set up Family Sharing?
4. Eligible subscriptions are automatically shared with your family members.

Learn how to use a Mac to set up Family Sharing


All the best.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 8:24 PM in response to DogdocProfessor

Hi there DogdocProfessor,


We see you are asking about using your wife's Apple Music subscription since you now have your own Apple ID, but aren't able to see content. She may need to go in and make sure her subscription to Apple Music is shared. Have her walk through these steps: Add a family member to your shared subscriptions


She may need to set up a Family Share first.


If you haven't set up Family Sharing
1. Open the Settings app.
2. Tap your name, then tap Family Sharing.
3. Tap Set Up Your Family, then follow the onscreen instructions and invite your family members. Already set up Family Sharing?
4. Eligible subscriptions are automatically shared with your family members.

Learn how to use a Mac to set up Family Sharing


All the best.

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I have checked the sharing and all settings and I still cant utilize the music purchased under my wifes account. it says not authorized or wrong territory. I have check and this only happened after we got new phones. Help please

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