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estefani247 Author

Level 1

4 points

Family sharing Apple Music not working

Im on a friends family sharing and the Apple Music isn’t working on my phone.

iPhone 11, iOS 16

Posted on Oct 17, 2023 11:00 PM

Top-ranking reply

nbotros

Community Specialist

Posted on Oct 18, 2023 6:10 PM

Hello estefani247,

Thank you for using Apple Support Communities. If you are a member in a Family Sharing Group and unable to access Apple Music subscription, here's what the organizer of the family group has to do:

If your family members can't access a subscription, here's what to do:

1. On your iPhone or iPad, go to Settings, then tap your name.

2. Tap Subscriptions.

3. Scroll down and make sure that Share with Family is turned on.

4. Tap the subscription that you want to share.

* If the subscription is individual or student, upgrade your subscription to a family plan.

* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access.

Add a family member to your shared subscriptions

Let us know if that helps. Kind regards.

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Family sharing Apple Music not working

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